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Amanda Sosa

Administrative Coordinator at MA Child Abuse Emergency Line

Administrative Coordinator supporting statewide child-protection operations through scheduling, documentation, onboarding tracking, and cross-team coordination. Previous experience includes HR administration at the University of Florida and marine science education with the New England Aquarium. I’m driven by work that supports youth services, education, and community-focused conservation.

Articles

Cover image for Ladders to Stewardship: Tiered Conservation Education That Actually Changes Behavior
Education
Ladders to Stewardship: Tiered Conservation Education That Actually Changes Behavior
<p class="mb-4">Conservation education works best when it feels less like a one-off event and more like a journey that people can choose to go deeper ...
February 5, 2026Read article
Cover image for Crisis, Clicks, and Consistency: Why Every Agency Needs Smart Media SOPs
Media and Messaging
Crisis, Clicks, and Consistency: Why Every Agency Needs Smart Media SOPs
<p class="mb-4">An organization that communicates clearly earns permission to be heard, and that clarity rarely happens by accident. Well-crafted Stan...
February 4, 2026Read article
Cover image for Balancing Law and Humanity: Inside Modern Child Abuse Screening Practices
Youth Services
Balancing Law and Humanity: Inside Modern Child Abuse Screening Practices
<p class="mb-4">Mandated reporters are individuals who, due to their professional roles, are legally required to report suspected child abuse or negle...
February 2, 2026Read article
Cover image for Tickets to Survival: How Your Zoo Visit Helps Save Species on the Brink
Conservation and the Environment
Tickets to Survival: How Your Zoo Visit Helps Save Species on the Brink
<p class="mb-4">Once little more than concrete cages and Sunday-afternoon spectacles, today’s zoos and aquariums are quietly becoming some of the most...
January 31, 2026Read article
Cover image for Sustainable Stages: How Native Plants Are Stealing the Show
Conservation and the Environment
Sustainable Stages: How Native Plants Are Stealing the Show
<p class="mb-4">Imagine walking into an animal exhibit where the plants are just as much a part of the story as the animals themselves—where saw palme...
January 25, 2026Read article
Cover image for Connecting the Dots: Using Youth Services Data to Transform DCF Record Reviews
Youth Services
Connecting the Dots: Using Youth Services Data to Transform DCF Record Reviews
<p class="mb-4">Youth case files can read like a list of problems, but when Youth Services records are viewed alongside reports from child protection ...
January 19, 2026Read article
Cover image for Stop the Bottlenecks: How HR Can Cut Time-to-Hire and Boost Retention
Hiring and Onboarding
Stop the Bottlenecks: How HR Can Cut Time-to-Hire and Boost Retention
<p class="mb-4">Hiring does not have to be slow, confusing, or risk-prone. With a few smart systems- like predictable communication rhythms, color-cod...
January 14, 2026Read article
Cover image for Tiny Plastics, Big Laws: The Rise of Microplastic Bans, Labels, and Producer Responsibility
Conservation and the EnvironmentPublic Policy
Tiny Plastics, Big Laws: The Rise of Microplastic Bans, Labels, and Producer Responsibility
<p class="mb-4">A tide of invisible plastic fragments is slipping past outdated laws, aging pipes, and everyday consumer habits, quietly reshaping oce...
January 9, 2026Read article
Cover image for Beyond the Field Trip: A Hybrid Model for High-Impact Conservation and STEM Learning
Education
Beyond the Field Trip: A Hybrid Model for High-Impact Conservation and STEM Learning
<p class="mb-4">Effective conservation and inquiry-based education does not happen by accident; it emerges where student curiosity collides with smart...
January 5, 2026Read article
Cover image for Beyond the Cute Animals: Media Strategies That Turn Zoo Visits into Conservation Careers
Media and Messaging
Beyond the Cute Animals: Media Strategies That Turn Zoo Visits into Conservation Careers
<p class="mb-4">Zoos and aquariums sit on a powerful but often underused asset: the ability to turn a passing moment of wonder into a concrete path to...
December 29, 2025Read article
Cover image for From First Cry to First Job: Designing Pathways to Support All Stages of Growing Up
Youth Services
From First Cry to First Job: Designing Pathways to Support All Stages of Growing Up
<p class="mb-4">Early childhood and youth systems touch families at some of their most tender and turbulent moments, from a baby’s first APGAR score t...
December 26, 2025Read article
Cover image for Calm in the Chaos: Verbal De‑escalation Skills Every Youth Worker Needs
Youth Services
Calm in the Chaos: Verbal De‑escalation Skills Every Youth Worker Needs
<p class="mb-4">When engaging with youth who are showing signs of escalation, your attitude is your foundation. A calm, respectful, and non-threatenin...
December 19, 2025Read article
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