Data, Not Delays: How Technology Is Reshaping Urban Decision-Making

ABOUT THE ROLE The Executive Office of Technology Services and Security (EOTSS) is seeking a collaborative and purpose-driven Deputy Chief Digital Officer to lead, grow, and mature the product organization within the Massachusetts Digital Service (Mass Digital). This role focuses on improving the design, delivery, and impact of state services, ensuring the delivery of high-quality, people-centered services that measurably improve outcomes for Massachusetts residents while building lasting capabilities across state government. KEY RESPONSIBILITIES - Set a cohesive experience strategy and strategic direction across Mass Digital's portfolio of products and services. - Lead planning and prioritization, balancing strategic impact, team capacity, and constituent and agency needs. - Guide teams in developing product and service roadmaps informed by experience research, feedback, and data. - Define and evolve Mass Digital's experience and product management practices, establishing frameworks and tools for consistent, high-quality delivery. - Develop and lead a high-performing team, fostering cohesion, trust, and continuous skill development through coaching and mentorship. - Help state agencies adopt modern experience, product management, service design, and agile delivery practices. - Grow a statewide experience and product management community of practice and develop resources to build related capabilities. - Represent Mass Digital through partnerships, conferences, and thought leadership, bringing emerging best practices back into the organization. MINIMUM QUALIFICATIONS - At least seven (7) years of full-time (or equivalent part-time) professional, administrative, supervisory, or managerial experience in IT administration or IT management. - At least three (3) of those years must have been in a managerial capacity. SPECIAL REQUIREMENTS - Work schedule: Monday through Friday, 9:00 AM to 5:00 PM EST. - Hybrid remote arrangement requiring 40% of time spent at the primary work location: One Ashburton Place, Boston, MA 02108. - Applicants must be located within a reasonable commuting distance from the primary work location. - Preferred qualifications include deep expertise in product management, human-centered design, service design, and experience in digital government or public service delivery. SELECTION PROCESS - Candidates will be evaluated based on their IT management experience, leadership capabilities, and alignment with Mass Digital's mission to transform constituent experiences. - Standard Commonwealth of Massachusetts hiring procedures, including background checks and reference verification, will apply. HOW TO APPLY - Submit a complete application through the official Commonwealth of Massachusetts employment portal. - For Diversity, Affirmative Action, Equal Employment Opportunity questions, or to request a Reasonable Accommodation, contact the Diversity Officer / ADA Coordinator, Emily Hartmann, at 617-660-8300. EMPLOYMENT DETAILS - Employer: Commonwealth of Massachusetts - Agency: Executive Office of Technology Services and Security (EOTSS) - Location: One Ashburton Place, Boston, MA 02108 (Hybrid) - Job Type: Full-time - Shift: Day - Job Posting Date: Jul 24, 2026 - Number of Openings: 1 - Bargaining Unit: M99-Managers (EXE) - Potentially Eligible for Hybrid Work Schedule: Yes

ABOUT THE ROLE The Bureau of Technology Services Enterprise Geospatial and Data Services Team seeks an experienced GIS Enterprise Spatial Applications Developer. This role supports and maintains the organization's GIS technology stack, primarily focusing on SQL Server-based spatial geodatabases under the Esri ArcGIS Platform, with occasional development of web and desktop geospatial solutions. The position combines SQL development, integration development, GIS application development, and spatial analysis to deliver scalable, secure, and high-performing geospatial solutions that enable data-driven decision-making across the organization. KEY RESPONSIBILITIES - Maintain and support enterprise geospatial databases in an RDBMS Server environment (SQL Server), including schema development, data integrity, versioning, and code optimization. - Design, implement, and support geospatial data models, data migration, quality assurance, and customized legacy scripts (SQL Server stored procedures, Python applications, SSIS packages, and ETL processes). - Maintain overall application stability in Enterprise RDBMS environments. - Engage with project managers, developers, and analysts on larger efforts and perform project management tasks for smaller internal projects. - Lead technical support and troubleshooting of spatial data, code development, and application issues. - Assist SQL developers with query tuning and optimization. - Author, update, and peer review documentation including standards, procedures, diagrams, and coding information. - Develop and support Esri-based applications (desktop, ArcGIS SDKs, and web). - Collaborate with GIS professionals to plan, implement, and maintain GIS-related infrastructure and data services. MINIMUM QUALIFICATIONS - Thorough knowledge of Geographic Information Systems (GIS), relational database management systems (RDBMS), and Business Intelligence (BI) principles, methods, and best practices. - Extensive experience developing, programming, implementing, and supporting geospatial applications and enterprise GIS solutions using ESRI technologies (ArcGIS Pro, ArcGIS Enterprise, ArcGIS Online, ArcGIS SDK for .NET, ArcGIS API for Python, ArcMap). - Extensive experience developing software solutions using programming languages and tools such as FME, C#, Python, SQL, XML, JSON, Visual Studio, REST APIs, and SQL database integration. - Extensive experience designing, developing, optimizing, and maintaining spatial databases and geospatial data management solutions within complex business systems, including advanced SQL development, spatial database design, data integration, performance tuning, and data transformation. - Ability to gather and analyze complex business requirements, apply the full software development lifecycle, and design innovative technical solutions in collaboration with stakeholders. - Ability to establish and maintain effective working relationships and collaborate successfully with diverse teams and organizational stakeholders. - Preferred qualifications include a GIS or IT-related degree/certification, GISP certification, Esri Technical Certification, 8+ years of professional GIS experience, 8+ years administering Esri ArcGIS Enterprise and AGOL, and 5+ years in Microsoft SQL Server and ArcGIS development. SPECIAL REQUIREMENTS - Remote work is permitted but must be performed within Oregon or Washington. - Occasional onsite work at the Portland Building may be required with advance notice. SELECTION PROCESS 1. Application Review: Week of August 10, 2026, to ensure minimum qualifications are met. 2. Notice/Feedback: Week of August 17, 2026, via email. Applicants may request a review within 14 days if they disagree with the evaluation results. 3. Selection Process: Late August to Early September, including interviews and reference checks for qualified applicants. 4. Conditional Job Offer: Final candidates may undergo a background or driving record check. HOW TO APPLY - Submit a resume and cover letter by the closing date. - The cover letter must contain specific and unique responses addressing each minimum qualification listed in the To Qualify section. - Do not include age, date of birth, or school attendance/graduation dates unless specifically requested. - Optional: Submit Veterans' Preference documents (DD214-Member 4 and/or VA Benefit Letter) if applicable. - For questions or assistance, contact TroyLynn Craft, Senior Recruiter, at troylynn.craft@portlandoregon.gov. EMPLOYMENT DETAILS - Employer: City of Portland - Location: Portland Building, 1120 SW 5th Ave, OR (with remote work exception within OR/WA) - Job Type: Regular, Full Time - Job Number: 2026-00686 - Bureau: Bureau of Technology Services - Opening Date: 07/27/2026 - Closing Date: 8/10/2026 11:59 PM Pacific - Union Representation: Professional Technical Employees, Local 17 (PROTEC17) - Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (alternate schedules may be available)

ABOUT THE ROLE The Technology Services Department of the City and County of Denver is hiring two Senior IT Systems Analysts to serve as a strategic bridge between business departments and technical execution. One role focuses on supporting Workday and other City applications across Finance, HR, Payroll, and Procurement. The other role supports Life Cycle Management and Modernization initiatives to maintain operational stability, reduce risk, and accelerate the modernization of aging systems. Both roles involve managing service requests, coordinating testing, and driving solutions in a hybrid work environment. KEY RESPONSIBILITIES - Lead requirements gathering and translate complex business needs into technical and functional requirements. - Analyze workflows and recommend process improvements. - Build and maintain system and integration requirements in Azure DevOps (ADO). - Partner with users, technical staff, and vendors to understand needs and resolve issues. - Own and resolve service requests and occasional incidents within standard SLAs. - Support testing activities, including planning, coordination, and user acceptance testing. - Provide Tier 3 support and configure advanced system features based on requirements. - Participate in technical and cross-team meetings, including Change Advisory Board (CAB) reviews. - Manage and prioritize backlog items and support system testing and quality checks. MINIMUM QUALIFICATIONS - Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics, or a related field. - Five (5) years of experience as a Systems Analyst in a complex, integrated environment. - Three (3) years of experience leading analysis between business and technical teams. - Education and Experience Equivalency: One year of appropriate experience may substitute for each required year of post-high school education, and additional appropriate education may substitute for minimum experience requirements. SPECIAL REQUIREMENTS - Workday Track: Workday Pro Platform Administrator certification is required, along with Workday Report Writer certification and functional knowledge of at least two Workday modules. - Lifecycle Management Track: Three (3) years supporting database, OS, and application lifecycle management (including upgrades, SaaS, and AWS migrations). - Must obtain Criminal Justice Information Services (CJIS) clearance within the probationary period. - Must have valid work authorization that does not require sponsorship of a visa for employment in the U.S. SELECTION PROCESS Candidates will be evaluated based on their submitted application materials, ensuring alignment with the minimum qualifications, track-specific experience, and required certifications. The City and County of Denver provides equal employment opportunities without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other protected status. HOW TO APPLY 1. Submit an application through the official City and County of Denver employment portal. 2. Applications must be submitted no later than August 9, 2026, at 11:59 p.m. MST. 3. Ensure all relevant documentation regarding education, experience, and required certifications is included to receive full credit during evaluation. EMPLOYMENT DETAILS - Location: Wellington Webb Municipal Building, 201 W Colfax Ave, Denver, CO 80201 (Hybrid: 2 days onsite per week, telecommute within Colorado) - Job Type: Full-Time, Unlimited - Job Requisition ID: R0082189 - Department: Technology Services, Application Services Division - Opening Date: Late July 2026 - Closing Date: August 10, 2026 (Application deadline is August 9, 2026, at 11:59 p.m. MST) - Benefits: Guaranteed life-long monthly pension (vested after 5 years), 457B Retirement Plan, 140 hours of PTO in the first year, 12 paid holidays, 1 personal holiday, 1 Wellness Day, 1 volunteer day per year, and competitive medical, dental, and vision plans effective within 1 month.

ABOUT THE ROLE The City of Baltimore seeks a proactive and detail-oriented Systems Engineer specializing in Server Administration to ensure the security, stability, and optimal performance of the core IT infrastructure. This role involves day-to-day management of server environments, routine maintenance, infrastructure application support, vulnerability patching, enterprise backup and storage operations, and maintaining critical virtual server environments like IIS. KEY RESPONSIBILITIES - Manage day-to-day server environments and perform routine server maintenance. - Provide infrastructure application support and comprehensive vulnerability patching. - Oversee enterprise backup and storage operations to ensure data integrity and business continuity. - Host, configure, and maintain critical virtual server environments, including IIS and business-specific services. - Install, repair, and troubleshoot network programs, hardware, and systems. - Develop database queries, generate reports, and write detailed technical reports and analyses. - Schedule and perform preventative and corrective maintenance procedures. - Establish and maintain effective working relationships with vendors, management, technical co-workers, and system users. MINIMUM QUALIFICATIONS - Bachelor's degree in science from an accredited college or university. - Four years of related specialty IT experience (e.g., system engineering, network engineering, information security, application programming, systems design, database management, GIS, custom report writing, or cloud-based software integration). - OR an equivalent combination of education and experience. - Knowledge of installation, maintenance, and enhancement of microcomputer systems and mainframe client servers. - Knowledge of systems analysis, computer programming, and IT operations interrelationships. - Skill in developing database queries, generating reports, and designing complex systems. - Preferred: Advanced technical credentials such as Project Management Professional (PMP) or Certified Information Security Manager (CISM). SPECIAL REQUIREMENTS - Must successfully complete a Criminal Background Check and/or Fingerprint check. - Must complete a mandatory six-month probation period. - Education credentials obtained outside the US must be evaluated for US equivalency (e.g., via www.naces.org). - Must complete a Financial Disclosure within 30 days of hire, pursuant to the City Ethics Law. SELECTION PROCESS - Candidates indicating minimum qualifications on their applications will be placed on the eligible list without further examination. - Training and experience will be evaluated for appropriateness and quantity based on the application. - Applicants may be required to complete supplemental questions to examine specific Knowledge, Skills, and Abilities. - Successful applicants will be placed on the employment certified eligible list for at least six months (candidates are not listed in rank order). - Final consideration requires authorization for the release of criminal conviction information. HOW TO APPLY - Submit your application no later than 12:00 AM on the closing date of September 5, 2026. - Provide complete and accurate information on your application; vagueness or omission may prevent consideration. - For questions, contact Recruiter Ayomide Arodoye at Ayomide.Arodoye@baltimorecity.gov. - Applicants requiring accommodation should contact Human Resources directly and must not attach the request to the application. EMPLOYMENT DETAILS - Employer: City of Baltimore, Office of Information Technology - Location: 401 E Pratt St, Baltimore, MD - Job Type: Full time - Job Requisition ID: R0017013 - Application End Date: September 5, 2026 - Benefits: Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, plus wellness programs, support groups, and workshops. - The Baltimore City Government is an Equal Employment Opportunity Employer committed to diversity, equity, and inclusion.

ABOUT THE ROLE The Network Engineer is responsible for safeguarding and optimizing the City of Baltimore’s enterprise network by proactively identifying, mitigating, and preventing security vulnerabilities across critical infrastructure. This role combines deep expertise in enterprise routing, switching, and firewall administration with hands-on data center management, wireless infrastructure support, and network automation to protect City systems and maintain high availability. KEY RESPONSIBILITIES - Manage Cisco ASA and Palo Alto firewall environments. - Administer Cisco ACI fabric architectures. - Support network monitoring tools and ensure compliance with industry security standards. - Install, repair, and troubleshoot network programs, hardware, and systems. - Schedule and perform preventative and corrective maintenance procedures and repairs. - Analyze, apply logic, and solve complex technology problems. - Write detailed technical reports and analyses. - Develop systems software and systems software testing procedures. MINIMUM QUALIFICATIONS 1. Bachelor of Science degree from an accredited college or university. 2. Two years of related specialty IT experience (e.g., system engineering, network engineering, information security, application programming, systems design, database management, GIS, custom report writing, or cloud-based software integration). 3. Excellent verbal and written communication skills. (Note: An equivalent combination of education and experience is acceptable. Advanced technical credentials may substitute for six months of experience or education.) SPECIAL REQUIREMENTS - Must successfully complete a Criminal Background Check and/or Fingerprinting, as this is a position of trust. - Must complete a mandatory six-month probation period. - Must complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. - Education credentials obtained outside the US must be evaluated for US equivalency by an approved agency (e.g., www.naces.org). - Preferred qualifications include previous IT work lead experience, government IT experience, and advanced technical credentials (e.g., PMP, CISM). SELECTION PROCESS 1. Application review: Candidates indicating minimum qualifications will be placed on the eligible list without further examination. Training and experience will be evaluated for appropriateness and quantity. 2. Supplemental questions may be required to further examine specific knowledge, skills, and abilities. 3. Successful applicants will be placed on the employment certified eligible list for at least six months (candidates are not listed in rank order). 4. Final consideration requires authorization for the release of criminal conviction information. HOW TO APPLY - Submit a complete and accurate application through the City of Baltimore's official portal. Vagueness or omission may prevent consideration. - Applications must be submitted no later than 12:00 AM on the closing date of September 8, 2026. - For questions, contact Recruitment and Talent Acquisition Specialist II Ayomide Arodoye at Ayomide.Arodoye@baltimorecity.gov. - Applicants requiring accommodation should contact Human Resources directly and must not attach the request to the application. EMPLOYMENT DETAILS - Department: Baltimore City Department of Information Technology - Location: 401 E Fayette St, Baltimore - Role Type: Full-time - Job Requisition ID: R0018007 - Equal Opportunity Employer: Baltimore City Government prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other protected characteristic.

ABOUT THE ROLE The Baltimore City Department of General Services (DGS) seeks an Operations Officer II for its Office of Project and Performance Management. This role develops, analyzes, and reports performance measures, supports data governance, conducts quantitative and spatial analyses, and provides insights to executive leadership. It manages key components of the DGS Performance Management Program and collaborates across all DGS divisions in a matrix environment. KEY RESPONSIBILITIES - Support DGS performance management activities through stakeholder coordination, data analysis, reporting, and meeting facilitation. - Coordinate with divisions to collect, validate, and monitor performance data, identify trends, and support operational assessments. - Manage assigned projects and analytical initiatives through project planning, cross-functional coordination, and operational analysis. - Perform data collection, statistical analysis, spatial analysis, data cleaning, and visualization to generate actionable insights. - Develop, implement, and maintain performance measurement systems, Key Performance Indicators (KPIs), dashboards, and interactive reports. - Source, integrate, and analyze data from multiple systems to identify trends and recommend improvements. - Apply emerging technologies, including generative artificial intelligence, to streamline data preparation and analysis processes. - Collaborate with analysts, project managers, and subject matter experts across DGS divisions to advance agency priorities. - Facilitate meetings, projects, and cross-functional initiatives by coordinating stakeholders and tracking action items. - Lead and manage special projects, strategic initiatives, and ad hoc assignments in support of departmental priorities. - Analyze business processes, service delivery models, and information flows to identify challenges and implement improvements. MINIMUM QUALIFICATIONS - Education: Bachelor's degree in business administration, Public Administration, Management, or related field from an accredited college or university. - Experience: Four (4) years of experience in professional-level administrative, operations, or technical work. Previous work lead experience may be required. - Equivalency: An equivalent combination of education and experience. - Preferred Education: Bachelor's degree in Public Administration, Public Policy, Economics, Business Administration, Data Science, or related field. - Preferred Experience: Four (4) years of progressively responsible professional experience in performance management, program management, business intelligence, data analytics, program evaluation, strategic planning, or operational analysis. Experience leading cross-functional teams, developing KPIs, creating dashboards using Microsoft Power BI or similar tools, and working within a matrix environment. SPECIAL REQUIREMENTS - Licenses: Valid Maryland Class C Noncommercial driver's license, or equivalent out-of-state license acceptable to the Office of Risk Management, may be required. - Background Check: Eligible candidates must complete authorization for a Criminal Background Check and/or Fingerprint screening and successfully pass it. - Probation: All selected persons must complete a 6-month mandatory probation. - Financial Disclosure: Must complete a Financial Disclosure pursuant to City Ethics Law within 30 days of hire. - Knowledge and Skills: Demonstrated knowledge of performance management, public administration, and continuous improvement. Ability to perform statistical and spatial analysis, data visualization, and lead through influence in a matrix environment. SELECTION PROCESS Candidates will be evaluated based on their education, training, and experience as it relates to the position requirements. Supplemental questions may be used to further examine specific knowledge, skills, and abilities. The decision of the Director of Human Resources regarding acceptable minimum qualifications is final. HOW TO APPLY Candidates should apply through the official City of Baltimore careers portal. Provide complete and accurate information on the application, as vagueness or omission may prevent consideration. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly and must not attach the request to the application. EMPLOYMENT DETAILS - Employer: City of Baltimore, Department of General Services - Location: Abel Wolman Municipal Building, Baltimore, MD - Job Type: Full time - Job Requisition ID: R0018568 - Position Type: Non-Civil Service Position - Closing Date: October 23, 2026 - Equal Opportunity Employer: Baltimore City Government is an Equal Employment Opportunity Employer committed to a workplace that values diversity, equity, and inclusion, and prohibits discrimination based on any protected characteristic.

ABOUT THE ROLE Provide diversified network administration and technical support for the Police Department. Duties include a full range of functions to support the Department’s network infrastructure and computing needs, contributing to the efficiency, quality, and timely service provided to clients. The position reports directly to the Sergeant overseeing IT. KEY RESPONSIBILITIES - Oversee all network activities including configuration, installation, and maintenance of computer network services, software, servers, routers, switches, and telecommunication systems - Participate in and coordinate large scale projects, equipment requirements, cost benefit analysis, and preparation of preliminary system proposals - Perform server analysis and performance tuning of network services - Act as acting Security Officer to monitor, maintain, and ensure integrity of the network infrastructure from internal and external intrusion - Keep documentation of local and wide-area network current and up to date - Manage and coordinate installation of software and hardware - Monitor, maintain, and configure E-mail services and MS SQL Server databases - Set up, configure, and maintain user accounts, file servers, network routers, switches, and related equipment - Evaluate hardware and software applications and forecast future network needs - Monitor and perform regular backups of Windows servers and databases; assist in data restoration - Organize, document, and test disaster recovery and contingency plans - Work with vendors to research and obtain product quotes for network related hardware and software - Monitor software installed on client systems to ensure compliance with vendor copyright laws - Provide assistance to computer users and conduct user training on computer systems and software applications - Design, configure, install, and maintain disaster recovery systems - Provide on-call support as required MINIMUM QUALIFICATIONS - Bachelor’s Degree in Computer Science or related field - Three (3) years of experience in the maintenance and management of LAN/WAN environments - A comparable amount of relevant training, education, and/or experience may be substituted for the above qualifications SPECIAL REQUIREMENTS - Law enforcement experience related to security (NCIC, FCIC, NLETS, FBI) and law enforcement systems and telecommunications/radio equipment is highly preferred - Possession of or ability to obtain a valid Florida driver’s license by date of hire - CJIS certification is desired - Required to submit to a State and National Criminal Background Investigation - Knowledge of Microsoft Server products, Cisco routing, switching, and security products - Excellent working knowledge of Windows network environments, including Windows Server OS, anti-virus programs, backup/restore systems, TCP/IP connectivity, and server hardware - Proficiency with standard office productivity tools such as Word, Excel, Visio, Outlook, and MS Project - Ability to perform on-call, evening, or weekend work - Physical requirements: Sedentary work exerting up to 10 pounds of force occasionally; may require the operation of a City vehicle - Emergency response responsibilities: Subject to recall around the clock for emergency response operations, which may require irregular work hours and work at locations other than the normal work location HOW TO APPLY Submit an application through the City of North Port, FL official career portal or as directed in the original job posting. EMPLOYMENT DETAILS - Location: North Port, FL - Class Title: Network Administrator - Police - Class Code: 704-117-1 - Grade: 704 - Equal Opportunity Employer: Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.

ABOUT THE ROLE Under the supervision of the Director of the Boston Regional Intelligence Center, this role conducts extensive analyses of crime and intelligence data, leading the BRIC's violent crime analysis team. The analyst will frequently brief senior department command staff, city leadership, and executive-level external partners on trends and patterns of firearm violence. The analyst will also be detailed to BPD specialized units at least one day per week to provide in-depth case and intelligence support. KEY RESPONSIBILITIES - Lead the collection, collation, analysis, production, and dissemination of intelligence information related to retaliatory firearm violence. - Research documents, reports, raw data, and internet-based material, applying structured analytic techniques and summarizing results. - Utilize software technologies including word processing, spreadsheet, database, and presentation programs, as well as geospatial, social network, and link analysis platforms. - Perform short-term, tactical analysis through cluster and hotspot identification to identify trends and patterns. - Perform long-term planning and analysis using raster-based analysis, social network analysis, and other advanced analytic methodologies. - Conduct crime and intelligence analysis using community characteristics, demographic reports, intelligence data, police reports, and calls for service. - Conduct detailed link and network analysis of criminal organizations. - Conduct advanced statistical analysis. - Regularly compile and analyze crime data, identify trends, generate visual aids, and brief BPD Command Staff and senior City leadership. - Write professional intelligence analysis products relating to ongoing trends. - Develop and implement new analytical methods and identify new datasets required for advanced analysis. - Partner with BPD units, including the Youth Violence Strike Force and Firearms Analysis Unit, to support investigations. - Collaborate with external agencies, including the FBI and ATF, to support investigations and develop joint intelligence products. - Provide leadership, direction, and guidance to junior analysts supporting the violent crime portfolio. - Demonstrate a detailed understanding of 28 CFR Part 23 and other applicable laws pertaining to criminal intelligence information. - Comply with all federal, state, and local regulatory requirements pertaining to criminal intelligence and law enforcement data access. MINIMUM QUALIFICATIONS - Permanent or naturalized U.S. citizen. - Minimum of 4 years of full-time or equivalent part-time paid experience involving the analysis of data and intelligence in a law enforcement or national security position. - A bachelor's degree in criminal justice, international relations, computer science, or a related field may be substituted for 2 years of experience. A master's degree may be substituted for 3 years. - High level of accuracy and attentiveness to numerical calculation. - Superior analytical and problem-solving skills. - Exceptional written and oral communication skills. - Ability to exercise sound judgment and focus on detail. - Extensive experience using ESRI GIS software, Microsoft Office suite, i2 Analyst's Notebook, or other link and network analysis software. SPECIAL REQUIREMENTS - Upon hire, the incumbent may be required to obtain and maintain a federal government national security clearance at the secret level. - Criminal record check is required. - Pre-employment drug test is required. - Boston residency is strictly required. SELECTION PROCESS - Standard City of Boston hiring process applies. - The City of Boston is an Equal Opportunity Employer committed to creating a diverse and inclusive environment. Qualified applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category. HOW TO APPLY - Applications must be submitted through the official City of Boston employment portal. - Posting End Date: January 13, 2027. - For inquiries, contact Clarence Thompson at clarence.thompson@pd.boston.gov. EMPLOYMENT DETAILS - Employer: City of Boston - Department: Boston Police Department - Job Type: Regular Full-Time - Hours: 35 hours per week - Req ID: 2026-32151 - Location: BPD Police Headquarters, Boston, MA - Union/Grade: SENA/MM1-7 - Openings: 1