CityGov is proud to partner with Datawheel, the creators of Data USA, to provide our community with powerful access to public U.S. government data. Explore Data USA

Skip to main content

In cities across the country, a quiet revolution is unfolding at the intersection of classrooms, code, and city hall. Students are no longer just memorizing facts or clicking through digital worksheets; they are designing marketing campaigns on Canva, spinning up Shopify stores, prototyping apps on Scratch, and testing real ideas against real-world problems in their own communities. When local governments pair this entrepreneurship-as-a-service model with investments in high-speed broadband, library-based digital literacy programs, and youth-focused civic tech initiatives, they don’t just modernize education- they build living innovation pipelines that turn today’s learners into tomorrow’s founders, public servants, and civic technologists.

Expanding Access to Entrepreneurial Tools Through Technology

EdTech platforms are no longer confined to the classroom. They are creating ecosystems where students can test real business ideas, build prototypes, and even access seed funding. Platforms like Canva, Shopify, and Scratch are being integrated into middle and high school curricula to help students design marketing materials, launch e-commerce sites, and code interactive applications. These tools are not just teaching software skills, they are cultivating a mindset where students learn by doing, failing, iterating, and succeeding in real time. This approach mirrors the lean startup methodology, which is increasingly seen as a critical skillset for navigating both the private and public sectors effectively.

Local governments have an opportunity to support and scale this shift by investing in digital infrastructure that gives students access to high-speed internet, cloud-based collaboration tools, and digital maker spaces. For example, cities like Chattanooga, Tennessee, have invested in gigabit internet networks that support high-bandwidth learning tools and virtual labs for students in underserved areas. These municipal investments are not just about connectivity - they are foundational to enabling equitable access to the entrepreneurship-as-a-service model that is reshaping education and workforce development strategies nationwide1.

Creating Public Innovation Pipelines Through Youth Engagement

One of the most impactful ways technology is transforming education is by creating direct pathways from youth innovation into public problem-solving. Hackathons, civic innovation challenges, and digital incubators now frequently include student participants, often facilitated through partnerships between local governments, schools, and nonprofit organizations. These programs expose students to real-world issues like traffic congestion, food insecurity, and environmental sustainability, and challenge them to develop tech-driven solutions using open data and modern development platforms.

Programs such as the San Francisco Mayor’s Youth Employment and Education Program (MYEEP) have partnered with civic tech organizations to teach high school students how to use GIS mapping, data visualization, and agile project methodologies to address local challenges2. These experiences not only increase digital fluency but also help cultivate a generation of civic-minded technologists who understand the complexities of delivering public services. For municipal leaders, supporting these youth-focused innovation initiatives can serve as an early-stage pipeline for future technologists and problem-solvers who are familiar with both technology and the civic landscape.

Leveraging Government Partnerships to Scale EdTech Impact

Local governments can play a direct role in scaling the impact of EdTech and EAAS by forming strategic partnerships with school districts, libraries, and technology vendors. These partnerships can help bring cutting-edge tools into the hands of students, especially in underserved communities. For instance, the City of Boston has partnered with Code.org and local universities to expand computer science education in public schools, ensuring that students from all backgrounds can learn coding, data analysis, and digital design3. These are not just technical skills - they are foundational abilities that empower students to become creators rather than just consumers of technology.

Another practical step is to leverage procurement policies and grant programs to support the adoption of vetted EdTech tools. Cities can create innovation funds or small-scale pilot programs that allow schools and community centers to test educational technologies before committing to long-term adoption. By incorporating evaluation metrics and feedback loops into these initiatives, governments can ensure that technology investments are producing measurable educational outcomes and are aligned with broader workforce development goals4.

Building Digital Literacy as a Core Civic Competency

Digital literacy is no longer optional. As technology becomes embedded in nearly every aspect of civic life, from accessing public services to participating in democratic processes, students must be equipped with the skills to navigate and contribute to a digital society. EdTech tools that promote entrepreneurial thinking also support broader civic competencies, including data interpretation, critical thinking, and ethical decision-making. These are essential skills for future public administrators, policy analysts, and community organizers.

Government-supported programs like Digital Learn, developed by the Public Library Association, provide foundational digital skills training that complements school-based EdTech initiatives. When these efforts are aligned, they create a continuum of learning that spans formal education, community programs, and workforce readiness. By embedding digital literacy into civic education, local governments can help ensure that technology empowers all residents, not just those with early access or advanced resources5.

Integrating EAAS Principles into Workforce Development Strategies

The same EAAS principles that are transforming education can be applied to workforce development programs. Apprenticeship models, micro-credentialing, and project-based learning platforms are helping individuals of all ages build skills that are directly applicable to modern work environments. For example, platforms like Coursera and LinkedIn Learning are being used by workforce boards and economic development agencies to provide rapid upskilling in areas such as digital marketing, cloud computing, and agile project management6. These tools provide the flexibility and customization needed to address local labor market demands while supporting lifelong learning.

Municipal governments can align their workforce development strategies with EAAS by collaborating with local employers, community colleges, and tech incubators to co-design training programs that reflect real business needs. These programs can include mentorship, access to entrepreneurship platforms, and exposure to government procurement processes, enabling participants to explore careers in both the private and civic sectors. By viewing EAAS not just as an educational model but as a workforce development strategy, governments can better prepare residents for the complexities of a tech-driven economy.

A Call to Action for Local Leaders

Technology is no longer a siloed sector - it is a tool that can amplify learning, drive innovation, and expand civic participation. For local leaders and students of public administration, the rise of EAAS and EdTech presents an opportunity to reimagine how we develop talent, solve problems, and build communities. This moment calls for cross-sector collaboration, strategic investment, and a commitment to equity in access to digital tools and learning opportunities.

By embracing these educational and technological shifts, local governments can nurture the next generation of community innovators. These are the students who, with the right tools and support, can evolve into the civil servants, entrepreneurs, and change agents of tomorrow. The task at hand is not just about adopting new technologies, but about building ecosystems that empower all young people to learn, lead, and contribute meaningfully to the future of their communities.

Bibliography

  1. Federal Communications Commission. "Digital Opportunity Data Collection." Accessed April 15, 2024. https://www.fcc.gov/digital-opportunity-data-collection.

  2. San Francisco Office of Economic and Workforce Development. “Mayor’s Youth Employment and Education Program (MYEEP).” Accessed April 15, 2024. https://oewd.org/myeep.

  3. Boston Public Schools. "Computer Science for All." Accessed April 15, 2024. https://www.bostonpublicschools.org/csforall.

  4. Local Government Commission. “Innovation in Procurement: A Guide for Local Governments.” Accessed April 15, 2024. https://www.lgc.org/resources/procurement-guide.

  5. Public Library Association. “Digital Learn.” Accessed April 15, 2024. https://www.digitallearn.org/.

  6. U.S. Department of Labor. “Workforce Innovation and Opportunity Act (WIOA) Performance Accountability.” Accessed April 15, 2024. https://www.dol.gov/agencies/eta/performance/accountability.

More from 2 Topics

Explore related articles on similar topics

Top Paying Jobs in Technology and Education PK-12

Highest paying opportunities related to this article

FULL TIME
Chief Information Officer
City of Charleston

ABOUT THE ROLE This position is responsible for directing and implementing the City's comprehensive information technology strategy, including systems planning, business process re-engineering, and technological infrastructure to support organizational objectives. The role serves as the primary corporate spokesperson for information and technology management, guiding major organization-wide initiatives and ensuring technology aligns with senior management forecasting. KEY RESPONSIBILITIES - Direct information management budgeting, strategic planning, and database system strategy - Oversee planning and implementation of business information systems - Set overall direction of internal business systems based on senior management forecasting - Identify user needs and build Information Services (IS) teams across organizational levels - Serve as primary corporate spokesperson for information and technology management - Explore and evaluate new technologies for future implementation - Interface with industry partners on information management matters - Provide technological support for Information Service personnel - Create and direct long-term strategic plans to guide major organization-wide initiatives - Perform additional duties as assigned MINIMUM QUALIFICATIONS - Master's degree or greater with 9 to 12 years of experience - OR Bachelor's Degree with 15 to 19 years of experience - OR an equivalent combination of education and experience - Thorough knowledge of business process re-engineering and information systems management - Experience in strategic planning and budget management - Experience in building and leading cross-functional teams SPECIAL REQUIREMENTS - 5 years of managerial experience is preferred - No additional certifications are required - Must be able to work extended hours when required, including 24-hour shifts or emergency schedules during major storms or critical system implementations - Physical demands include constant computer operation, regular communication with staff and stakeholders, frequent stationary positions, occasional movement inside the office, and regular travel to meetings and conferences SELECTION PROCESS 1. Application review based on submitted materials and minimum qualifications 2. Evaluation of candidate experience, leadership capabilities, and alignment with organizational strategies 3. Potential interviews and further assessment by city leadership and hiring managers HOW TO APPLY - Submit an application through the City of Charleston's official online career portal (www.charleston-sc.gov) - Applications will be accepted continuously until the position is filled EMPLOYMENT DETAILS - Department: General Government, Information Technology - Division: Information Technology Administration - Job Requisition ID: JR101422 - FLSA Status: Exempt - Location: Charleston, SC - Work Environment: Primarily professional office environment with occasional travel; may require extended hours during emergencies - Supervisory Responsibility: Provides leadership and direction to multiple teams through lower-level leadership and management, overseeing multiple senior-level leaders who report directly to the position

Charleston, South Carolina
$138,688.12 - $180,000.00
TechnologyManagement
10 days ago
Apply
FULL TIME
ASSISTANT CHIEF INFORMATION OFFICER - Courts & Justice Information Systems (CJIS)
Fulton County

ABOUT THE ROLE This is an unclassified position in the Department of Information Technology, assigned to the Criminal Justice Information Systems (CJIS) area. The role manages the overall operations of departmental systems by establishing standards, policies, procedures, and long-term objectives. Reporting to the Deputy CIO, the position ensures daily operations and projects are executed efficiently, supervises managerial and professional personnel, and frequently interacts with Department Heads and other departmental staff. KEY RESPONSIBILITIES - Supervises, directs, and evaluates assigned staff, including managing schedules, reviewing timesheets, counseling, and conducting performance appraisals. - Organizes, prioritizes, and assigns work to meet objectives, monitors progress, and provides technical expertise and activity reports to management. - Manages an assigned division (e.g., Administration, Public Safety and Justice Systems, GIS, Application Support), developing strategic plans, evaluating new projects, and managing division budgets. - Manages projects by establishing priorities, developing lifecycle plans, recommending methodologies, and identifying new processes to enhance operations. - Develops and implements standards, policies, and procedures, including data management and sharing protocols. - Manages the publication of online services, data, and content for internal and public departmental websites. - Maintains awareness of emerging technologies, oversees software testing, and builds relationships with vendors to ensure access to the latest features. - Advises county departments on technology applications and fosters collaborative relationships through seminars and resource sharing. - Recommends and monitors departmental budget expenditures to ensure compliance. - Processes operational documentation, including purchase orders, invoices, and requests for proposal, and prepares analytical reports and correspondence. MINIMUM QUALIFICATIONS - Bachelor's Degree in Business or Public Administration, Information Technology, Information Systems, Computer Science, or a related field. - Six (6) years of experience providing information technology related leadership and/or support within a public safety or courts related work setting. - Four (4) years of managerial or supervisory experience. - Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. - Specialized work experience utilizing ITIL, Six Sigma, or SCRUM methodologies is preferred. SPECIAL REQUIREMENTS - Must possess and maintain a valid Georgia driver's license. - Qualifying veterans will be given preference in the form of a guaranteed invitation to interview if minimum qualifications are met. SELECTION PROCESS 1. Evaluation of education and experience through analysis of the submitted application. 2. Application must clearly document that the applicant possesses the minimum knowledge, skills, education, and experience to be rated as qualified. 3. If selected, an official, accredited college transcript is required at the time of employment for all degrees or coursework used to qualify for the position. HOW TO APPLY - All applications must be completed in full before submission. - Review all applications for accuracy and make all corrections prior to submittal, as errors can result in not meeting minimum qualifications. - No additional information will be accepted after applications are received by the Department of Human Resources Management. EMPLOYMENT DETAILS - Employer: Fulton County - Department: Information Technology - Job Type: Unclassified Position, Information Technology - Remote Employment: Flexible/Hybrid - Pay Grade: K11 - Work Location: Government Center, 141 Pryor Street, Atlanta, Georgia, 30303 - Opening Date: 08/13/2026 - Closing Date: Not specified - Fulton County is an equal opportunity employer based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability, or sexual orientation.

Atlanta, Georgia
$118,209.00 - $177,313.00 Annually
Technology
4 days ago
Apply
FULL TIME
Student Support Services Assistant Program Manager - 1.0FTE - 260/8
Seattle Public Schools

ABOUT THE ROLE This full-time position supports the continued improvement and development of the Division of Student Support Services. The role manages cross-departmental projects designed to ensure compliance with federal, state, and district policies. Work streams include evaluating instructional and assessment practices, restructuring services across central departments, and developing multi-dimensional projects tailored to the culture and systemic operational qualities of schools. KEY RESPONSIBILITIES - Project design and coordination (60%): Manage projects to enhance school service initiatives, direct activities from concept to implementation, manage schedules, budgets, and risk, and coordinate with departments such as Race and Equity Advancement, Curriculum, and Technology Services. - Ensure equitable access (25%): Assist in establishing goals for student services, ensure policy compliance, and monitor equitable, barrier-free access for historically underserved populations including students in Special Education, low-income families, English Language Learners, and children of color. - Community and stakeholder engagement (10%): Collaborate with community and district partners, including the City of Seattle, agencies, hospitals, and community-based groups, to ensure efficient delivery of whole-child supports. - Meetings and professional development (5%): Attend required team and committee meetings and participate in ongoing training to enhance professional skills. MINIMUM QUALIFICATIONS - Master's Degree in Curriculum and Instruction or a related area. - 5 or more years of experience in central and/or school-based leadership (e.g., coaching, teacher leader, building leader, central leader). - Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. SPECIAL REQUIREMENTS - Preferred Certification: Washington State Administrative Credential. - Clearances: Must pass a Criminal Justice fingerprint and background check. SELECTION PROCESS - The position is open until filled. - The first round of application reviews will begin on Monday, August 31, 2026. HOW TO APPLY - Applications must be submitted through the official Seattle Public Schools employment portal. - Ensure all application materials are complete and accurately reflect your qualifications, as incomplete applications may not be considered. EMPLOYMENT DETAILS - Employer: Seattle Public Schools - Department: Special Ed District Services - Job Type: Full-Time (1.0 FTE) - Location: John Stanford Center for Educational Excellence, WA - Opening Date: 08/21/2026 - Closing Date: Continuous - Subject Area: N/A (This is not a teaching position) - Address: 2445 3rd Ave South, Seattle, Washington, 98124-1165

Seattle, Washington
$120,099.20 - $154,211.20 Annually
Education PK-12Management
4 days ago
Apply
FULL TIME
9-1-1 Systems Administrator
Prince William County Government

ABOUT THE ROLE The Prince William County Department of Public Safety Communications is seeking a motivated and technically skilled professional to serve as a 9-1-1 Systems Administrator. This role supports the County's Call Handling Equipment, voice-related networks, and telephony systems used in the 9-1-1 Center. The Administrator will manage the transition to modernized equipment, coordinate with vendors, manage voice logging environments, and ensure high-availability call delivery in a mission-critical public safety environment. KEY RESPONSIBILITIES - Administer, maintain, troubleshoot, and plan for the County's 9-1-1 call handling equipment, voice network, and telephony systems. - Manage the voice logging environment and databases related to call routing and processing. - Coordinate the work of vendors, contractors, and carriers who maintain and support these systems. - Prepare and support required reporting, including state 9-1-1 reporting, grant progress and reimbursement, and system performance reporting. - Provide planning recommendations and status updates to departmental and County leadership. - Contribute to the development and support of other 9-1-1 and public safety technologies. MINIMUM QUALIFICATIONS - High school diploma or G.E.D. - 7+ years of experience in telephony, VOIP, call processing, or voice logging system administration, voice engineering, networking, information technology, or public safety communications. - Preferred qualifications: - 3+ years of experience in public safety technology. - Experience with 9-1-1 call handling platforms and i3-compliant systems. - Experience administering SIP/VoIP telephony systems and network infrastructure in a mission-critical environment. - Experience administering and maintaining recording systems. - Emergency Number Professional (ENP) and/or Project Management Professional (PMP) certification. - Bachelor's degree or higher in information technology, computer science, telecommunications, network engineering, or a closely related field. SPECIAL REQUIREMENTS - Must possess a valid driver's license. - Must pass a post-conditional offer comprehensive background investigation, including psychological and polygraph assessments. - Work schedule is generally 40 hours per week, Monday through Friday during business hours, with some telework and flexible scheduling options. - May be required to work outside normal hours, including nights, weekends, and holidays, due to system degradation, operational needs, inclement weather, or large-scale incidents. - Eligible for additional straight-time compensation in cases of operational need. SELECTION PROCESS - Application review to evaluate qualifications and experience. - Post-conditional offer comprehensive background investigation. - Psychological and polygraph assessments. HOW TO APPLY - Submit a complete application through the Prince William County Government employment system before the closing date. - Applicants requiring reasonable accommodations under the Americans with Disabilities Act are encouraged to discuss potential accommodations with the employer. EMPLOYMENT DETAILS - Employer: Prince William County Government - Job Number: 202610756 - Department: PUBLIC SAFETY COMMUNICATIONS - Division: TECHNICAL - Grade: C45 - Job Type: Full-Time (FT) - Location: Woodbridge, VA - Employer Address: 1 County Complex Court, Prince William County, Virginia, 22192 - Opening Date: 08/24/2026 - Closing Date: 9/14/2026 at 11:59 PM Eastern Time (US & Canada)

Woodbridge, Virginia
$91,162.50 - $152,509.50 Annually
Public SafetyTechnology
3 days ago
Apply
FULL TIME
Network Engineer III (T & E)
City of Yonkers

ABOUT THE ROLE - Responsible for the evaluation, design, implementation, and interconnection of the City's computer network. - Includes planning, designing, and maintaining network security, and writing code to solve software problems and ensure all software is up to date. - Duties are more complex than a Network Engineer II, requiring a higher level of responsibility, with the incumbent potentially acting as a lead worker. - General supervision is received from administrative personnel, with related work performed as required. KEY RESPONSIBILITIES - Provide technical assistance and equipment repair to network users at multiple locations. - Assist with the development of system standards and training. - Maintain complete and current network documentation. - Monitor and maintain the performance and functioning of hardware, software, LAN, and WAN networks. - Coordinate and solve issues pertaining to user accounts, permissions, e-mail addresses, and anti-virus/spam. - Manage and maintain all wireless equipment and associated systems. - Implement and manage hardware and software systems transmitting information through voice, data, and video. - Work with vendors to install new applications and hardware. - Install and set up server operating systems. - Develop and implement procedures for the installation, use, and troubleshooting of networks, hardware, and software. MINIMUM QUALIFICATIONS - Must meet one of the following options: - Option A: Bachelor's Degree from a regionally accredited or NYS registered college/university with at least 15 credit hours in computer science courses, plus 4 years of experience in the design, implementation, maintenance, and troubleshooting of computer networks. - Option B: Associate's Degree from a regionally accredited or NYS registered college/university with at least 15 credit hours in computer science courses, plus 6 years of relevant experience. - Option C: High School graduation or High School Equivalency Diploma, plus 8 years of relevant experience. - Option D: An equivalent combination of education, training, and experience within the limits of Options A through C. - Promotional candidates: One year of permanent competitive status currently holding the position of Network Engineer II. - Note: Degrees from outside the US require independent verification of equivalency from an approved agency. SPECIAL REQUIREMENTS - Possession of a Class D Driver's License valid in the State of New York. - Residency requirement is waived. SELECTION PROCESS - Continuous Examination Program. - Rated Evaluation of Training and Experience (T&E): Applicants must complete a questionnaire detailing IT education, training courses, certifications, and experience. - Applicants must briefly describe a significant achievement in each job area and provide verifiable reference contact information. - Experience will be rated specifically on Network Administration and Data communications. HOW TO APPLY - Applications are processed through the City of Yonkers Civil Service Exams (Continuous) program. Applicants should follow the standard continuous application procedures for this jurisdiction as no specific URL was provided in the posting. EMPLOYMENT DETAILS - Appointing Authority: City of Yonkers - Vacancies: As they occur - Category: Civil Service Exams (Continuous) - Status: Open - Posted: April 30, 2024 - Closing: Open Until Filled

Yonkers, New York
$89,257 - 151,498
TechnologyCybersecurity
10 days ago
Apply
FULL TIME
Director of Geographic Data Research (GDR)
DEPARTMENT OF CITY PLANNING

ABOUT THE ROLE The Information Technology Division (ITD) of the Department of City Planning (DCP) seeks a Director of Geographic Data Research to provide strategic leadership and oversight of the Division's Geographic Data Research portfolio and team. This technology leadership role manages, modernizes, and delivers critical geographic data research and updates that support the collection, processing, analysis, and dissemination of geospatial data across the agency and to external stakeholders. The Director ensures Property Address Directory (PAD) and Citywide Street Centerline (CSCL) data remain current and accurate, overseeing platforms and services that deliver authoritative data to internal and external applications, decision-support systems, and the City's Open Data Portal. Reporting to the Chief Information Officer, the Director establishes strategies to maintain and improve data processing and delivery. KEY RESPONSIBILITIES - Lead and mentor a team of geographic researchers with backgrounds in geography, urban planning, environmental science, and GIS. - Research and verify requests using historical imagery, maps, and site plans, making edits to authoritative data sources. - Ensure daily maintenance, accuracy, and integrity of PAD and CSCL datasets. - Publish quarterly updates of CSCL and PAD, and bi-weekly UPAD updates. - Coordinate routine and ad-hoc data and software releases with DOB and OTI to keep citywide systems synchronized. - Set research standards and QA/QC protocols for verifying address, street centerline, and boundary changes. - Direct decennial Census address and unit verification work. - Serve as primary liaison to partner agencies and Borough President offices on data exchange and dispute resolution. - Manage vendor relationships, service-level agreements, contracts, and associated budgets. - Allocate resources strategically across competing project priorities. - Establish clear performance expectations, conduct formal performance evaluations, and drive recruitment, onboarding, and retention of staff. - Provide coaching, mentoring, and professional development guidance to GDR staff. MINIMUM QUALIFICATIONS 1. Six years of progressively responsible full-time paid experience supervising or administering computer operations involving a large-scale mainframe, network, or multi-tier computer environment, with at least 18 months in an administrative, managerial, or executive capacity. 2. A baccalaureate degree from an accredited college or university may substitute for a maximum of two years of general experience (30 semester credits equal six months of experience). 3. A master's degree in Computer Science, Computer Engineering, Electrical Engineering, Business Administration, Public Administration, or Management of Administration may substitute for a maximum of one year of general experience (30 graduate semester credits equal one year of experience). Undergraduate or graduate credits cannot substitute for the required 18 months of managerial experience. SPECIAL REQUIREMENTS - Exam may be required. - Only candidates with permanent Civil Service status in the Computer Operations Manager title, those reachable on the civil service list, or those serving in a comparable civil service title will be considered. - Authorization to work in the United States is required; no visa sponsorship is offered. - Open to qualified persons with a disability eligible for the 55-a Program. SELECTION PROCESS Applications will be reviewed based on minimum qualifying requirements and civil service status. Only applicants under consideration will be contacted. Appointments are subject to Office of Management and Budget (OMB) approval. HOW TO APPLY 1. Visit https://www1.nyc.gov/jobs/ 2. Search for job ID number: 794488 3. Click on the job business title: Director of Geographic Data Research (GDR) 4. Click on Apply Now at the bottom of the posting Note: Applications via regular mail, fax, or email will not be accepted. All applications must be submitted via the city jobs portal. EMPLOYMENT DETAILS - Employment Type: Full-Time - Job Level: M4 (Manager) - Number of Positions: 1 - Work Location: 120 Broadway, New York, NY (Manhattan) - Remote Work: Eligible for remote work up to 2 days per week pursuant to the Remote Work Pilot Program. - Residency Requirement: New York City residency is not required. - Posting Deadline: 10/20/2026

MANHATTAN, New York
$140,000.00 – $150,000.00
Technology
4 days ago
Apply
FULL TIME
Director of Geographic Data and Engineering (GDE)
DEPARTMENT OF CITY PLANNING

ABOUT THE ROLE The Department of City Planning (DCP) Information Technology Division seeks a Director of Geographic Data and Engineering (GDE) to provide strategic leadership and oversight of the Division's Geographic Information Systems (GIS) and Data Engineering portfolios. Reporting to the Chief Information Officer, this role manages, modernizes, and delivers critical geospatial and data services. The Director ensures architectural and data governance standards, promotes secure and scalable GIS solutions, and drives the delivery of innovative, reliable systems that support DCP's mission to shape the future of New York City. KEY RESPONSIBILITIES - Lead a team of GIS Specialists and Data Engineers to support agency geospatial needs. - Develop and implement comprehensive geospatial data and service strategies. - Manage design, development, and maintenance of GIS databases, services, applications, and maps. - Maintain and upgrade GIS and Data Engineering infrastructure on-premise and in the cloud. - Ensure agency compliance with Local Law 11 of 2012 (Open Data Law). - Plan and implement data classification and data governance strategies. - Manage vendor relationships, service-level agreements, contracts, and budgets. - Allocate resources strategically across competing project priorities. - Establish performance expectations, conduct formal evaluations, and foster a high-performance culture. - Drive recruitment, onboarding, retention, coaching, and succession planning for GDE staff. MINIMUM QUALIFICATIONS 1. Six years of progressively responsible full-time paid experience supervising or administering computer operations involving a large-scale mainframe, network, or multi-tier computer environment, with at least 18 months in an administrative, managerial, or executive capacity. 2. A baccalaureate degree from an accredited college or university may substitute for a maximum of two years of general experience. 3. A master's degree in Computer Science, Computer Engineering, Electrical Engineering, Business Administration, Public Administration, or Management of Administration may substitute for a maximum of one year of general experience. SPECIAL REQUIREMENTS - Must have permanent Civil Service status in the Computer Operations Manager civil service title, be reachable on the Computer Operations Manager civil service list, or serve in a comparable civil service title. - Authorization to work in the United States is required; no visa sponsorship is offered. - Eligible for the 55-a Program for qualified persons with a disability. - Preferred skills include 6+ years of managerial experience leading a GIS or geospatial data team, knowledge of ArcGIS, QGIS, and Python, and experience with enterprise geodatabase management. SELECTION PROCESS - Applications will be reviewed and only applicants under consideration will be contacted. - Appointments are subject to Office of Management and Budget (OMB) approval. - An exam may be required for this position. HOW TO APPLY 1. Visit https://www1.nyc.gov/jobs/ or https://cityjobs.nyc.gov/. 2. Search for job ID number: 794153. 3. Click on the job business title: Director of Geographic Data and Engineering (GDE). 4. Click on Apply Now at the bottom of the posting. Note: Applications via regular mail, fax, or e-mail will not be accepted. EMPLOYMENT DETAILS - Employment Type: Full-Time - Job Level: M4 - Number of Positions: 1 - Work Location: 120 Broadway, New York, NY (Manhattan) - Remote Work: Eligible for remote work up to 2 days per week pursuant to the Remote Work Pilot Program. - Residency Requirement: New York City residency is not required. - Posting Deadline: 10/20/2026

MANHATTAN, New York
$140,000.00 – $150,000.00
EngineeringTechnology
4 days ago
Apply
FULL TIME
Service Now Administrator (Information Systems Technical Analyst VI-Generalist)
City of Portland

ABOUT THE ROLE This position is within the Bureau of Technology Services (BTS) Core Applications Services team. The administrator will leverage expertise to develop, enhance, and sustain the ServiceNow platform for all City users, playing a key role in improving operational efficiency and accelerating digital transformation. The ServiceNow group consists of two developers and one administrator, working as partners to embed teams within bureaus for tailor-made, efficient software solutions that harmonize the technology footprint across the city. KEY RESPONSIBILITIES - ServiceNow Support: Provide day-to-day support, troubleshoot and resolve incidents, deliver customer service, assist with routine maintenance, testing, upgrades, monitoring, and support integrations via Integration Hub and REST APIs. - ServiceNow Administration: Configure and maintain platform capabilities including ITSM, ITOM, Discovery, CMDB, CSDM, Service Portal or Employee Center, Collaborative Work Management or Agile Development, and Integration Hub. Develop catalog items, forms, workflows, and Flow Designer automations. - Reporting and Platform Analytics: Develop reports, dashboards, and analytics. Monitor data quality, platform performance, and CMDB health, and analyze trends to improve service delivery. - Collaboration and Continuous Improvement: Collaborate with users and developers, gather business requirements, translate them into solutions, maintain technical documentation, and stay current with ServiceNow best practices. MINIMUM QUALIFICATIONS - Experience administering and supporting the ServiceNow platform, including user support, system maintenance, troubleshooting, and incident resolution. - Advanced customer service and communication skills for technical and non-technical audiences. - Experience configuring and supporting ServiceNow capabilities such as ITSM, ITOM, Discovery, CMDB, CSDM, Service Portal, Employee Center, CWM, Agile Development, and Integration Hub. - Experience facilitating requirements-gathering sessions and translating business requirements into ServiceNow catalog items, workflows, forms, and automated processes. - Knowledge of software development life cycles, workflow automation, process architecture, systems integration, RESTful APIs, ETL processes, scripting, and event-driven integration. SPECIAL REQUIREMENTS - Current ServiceNow Certified System Administrator (CSA) certification or the ability to obtain it within the designated probationary period. - Union Representation: Professional Technical Employees, Local 17 (PROTEC17). SELECTION PROCESS 1. Application Review: Week of August 31, 2026. Materials reviewed for minimum qualifications. 2. Notice/Feedback: Week of September 7, 2026. Email notification of review results, with a 14-day window to request a review of the evaluation. 3. Selection Process: Late September. Hiring bureau reviews qualified applications, conducts interviews, and checks references. 4. Conditional Job Offer: Final candidates may undergo a background or driving record check. HOW TO APPLY - Submit a resume and cover letter by the closing date of 8/31/2026 at 11:59 PM Pacific. - Optional: Submit Veterans' Preference documents (DD214-Member 4 and/or VA Benefit Letter) if applicable. EMPLOYMENT DETAILS - Job Type: Full Time, Regular - Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (alternate schedules may be available) - Work Location: Primarily remote, but remote work must be performed within Oregon or Washington. Occasional onsite visits to the Portland Building (1120 SW 5th Ave, Portland, OR) will be required with advance notice. - Employer: City of Portland, Bureau of Technology Services - Job Number: 2026-00745 - Pay Determination: Starting pay follows the Oregon Equal Pay Act, based on directly related and equivalent experience listed in the resume. - Contact: TroyLynn Craft, Senior Recruiter, troylynn.craft@portlandoregon.gov

Portland, Oregon
$106,371.20 - $149,676.80 Annually
TechnologyAdministration
10 days ago
Apply