Transforming the Image of HR: Shifting the Narrative to Lead with Strategic Impact

For decades, Human Resources has grappled with a perception problem. To many employees and even some executives, HR was viewed as a bureaucratic gatekeeper: reactive, risk-averse, and more concerned with policies than people. It was the department you went to file paperwork, navigate compliance rules, or worse, face disciplinary action. This image, although rooted in past practice, has long undermined the strategic potential of HR. But that is now changing.

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