CB
Cody Barlow
Organizational Systems & Customer Success Leader at Galileo FX
I am a systems adoption and sales enablement strategist with experience building technology-supported workflows, training users, improving customer engagement processes, and aligning organizational outcomes to measurable indicators. I have led remote sales organizations, streamlined onboarding practices, built repeatable follow-up sequences, and redesigned operational processes that reduced support requests and increased usage. Across technology and service environments, I focus on improving clarity, simplifying decision-making, and helping teams actually use the systems they adopt.
Articles
Professional Development and Training
Beyond Attendance Sheets: Measuring What Professional Development Really Changes
<p class="mb-4">When professional development stops being an event and starts being part of the workday, everything changes: short, embedded refresher...
January 27, 2026Read article
Professional Development and TrainingPublic Policy
Policy Dumps to Practice Reps: Reducing Cognitive Overload in Municipal Onboarding
<p class="mb-4">When municipal employees learn in the flow of real work- on live calls, inside actual systems, and alongside peers- training stops fee...
January 25, 2026Read article
Leadership Perspectives
Public Leadership 2.0: Where Metrics Meet Mission
<p class="mb-4">In government, everyone talks about accountability, but few define what it actually looks like day to day. While the private sector ha...
January 15, 2026Read article
Hiring and Onboarding
Stop Winging It: 30-Day Milestone Onboarding That Survives Audits and Scrutiny
<p class="mb-4">The first 30 days of a new hire’s journey in a compliance-driven organization are either a powerful accelerator or an expensive missed...
January 13, 2026Read article
Professional Development and Training
When Bosses Log In First: The Leadership Advantage in Tech Training
<p class="mb-4">When leaders log into a new system during a team meeting, something powerful happens- training stops being theory and becomes action. ...
January 7, 2026Read article
Media and Messaging
The Efficiency Language: Phrases That Save Time, Money, and Goodwill
<p class="mb-4">Clear, specific messaging is not just a “nice to have” for local governments; it is a force multiplier for both internal operations an...
January 4, 2026Read article
Leadership Perspectives
More Than Good UX: The Leadership Mindset Behind Great Services
<p class="mb-4">In an age where every digital interaction shapes trust between citizens and institutions, usability is no longer just a design concern...
December 30, 2025Read article
Administration and Appointments
The 48-Hour Warning: Dashboards, Alerts, and the End of Lost Appointments
<p class="mb-4">Building on those foundational improvements, we implemented custom dashboards that provided real-time visibility into appointment flow...
December 25, 2025Read article
Leadership Perspectives
From Dashboards to Duty: How Transparent Workflows Turn Staff into Owners
<p class="mb-4">When I introduced a shared accountability dashboard, the shift was immediate. Employees who had previously operated in silos began to ...
December 23, 2025Read article
Leadership Perspectives
Why Ambiguity, Not Apathy, Slows Teams Down
<p class="mb-4">Far too often we wait to make changes, even when the need is clear. Inaction is rarely the result of laziness or resistance. More freq...
December 20, 2025Read article
Professional Development and Training
Learning in Motion: The Power of Real-World Scenarios for Lasting Skill Growth
<p class="mb-4">Building on the effectiveness of scenario-based practice, I found that replicating real-world variability fosters adaptive thinking. W...
December 16, 2025Read article
Management and Finance
Measuring What Matters: Tracking Decision Flow Instead of Task Completion
<p class="mb-4">Building on the observation that bottlenecks often appear at decision points rather than during task execution, a more effective perfo...
December 13, 2025Read article
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