Do You Know What You Know? Creating Smarter Cities Through AI Driven Insights

Every day, city government employees and managers confront an invisible but costly challenge: fragmented institutional knowledge. Studies have shown that 35–50% of enterprise knowledge is not immediately accessible or actionable—and this problem cuts across every major business function. It’s especially pronounced in engineering, IT, and customer-facing roles, where lost or siloed information leads to duplicated work, slow decisions, inconsistent outcomes, a...