Utilization Management Supervisor (PPM III)

ABOUT THE ROLE King County's Department of Community and Human Services (DCHS), Behavioral Health and Recovery Division (BHRD), is seeking a Hospital and Mental Health Residential (HMHR) Treatment Utilization Management Supervisor. This role holds direct responsibility for the overall utilization management operations of the HMHR Treatment Team. The Supervisor will lead a team of Mental Health Care Authorizers to ensure residents accessing mental health residential care and high-intensity programs receive appropriate services and support to step down to lower levels of care and progress in their recovery. KEY RESPONSIBILITIES - Lead a team of Mental Health Care Authorizers to ensure appropriate level of care and recovery progression for residents. - Participate as a key member of the BHRD Utilization Management Committee. - Lead quality assurance activities, including site visits, contract compliance reviews, invoice reconciliation, and monitoring. - Lead quality improvement activities to enhance oversight, care flow, and utilization management efficiencies. - Complete and direct continuing stay reviews based on Level of Care Utilization System (LOCUS) Assessment standards. - Supervise and monitor Mental Health Utilization Project-Program Manager II staff. - Lead collection, analysis, and reporting of utilization and care-transition data. - Develop coordination and communication within BHRD and other DCHS departments. - Ensure continuing stay reviews meet BHRD Quality team and Managed Care Organizations (MCOs) timelines. - Communicate review outcomes with supervisors of contracted mental health residential facilities. - Develop and maintain working relationships with behavioral health providers. - Align team workflow to promote equity, social justice, and recovery-oriented care transitions. - Attend meetings, treatment conferences, and committees relevant to job functions. - Troubleshoot, advocate, and resolve issues among community members, providers, or governmental organizations. MINIMUM QUALIFICATIONS - Master's Degree in Social Work, Psychology, Behavioral Science, or related field with independent license. - Qualify as a Mental Health Professional as defined in WAC 246-341-0200 and RCW 71.05.020. - Demonstrated leadership skills in daily operations, care-transition decision-making, and cross-department collaboration. - Experience working with publicly funded behavioral health service systems. - Knowledge of issues related to mental health residential treatment facilities and psychiatric hospital discharge planning. - Demonstrated ability to work effectively with a broad range of constituents. - Excellent verbal and written communication skills. - Experience gathering and utilizing data to generate reports for system improvements and management presentations. - Demonstrated ability to manage multiple tasks and projects in detail and meet deadlines. - Computer skills including MS Outlook, Word, PowerPoint, and Excel. SPECIAL REQUIREMENTS - Must be able to pass a criminal background check on a pre-hire and post-offer basis. - Designated as Mission Critical: expected to report to work or request leave during emergencies or inclement weather. - Must reside in Washington state within a reasonable distance to the King County worksite to respond to workplace reporting requirements. SELECTION PROCESS - Interviews will take place on or around the week of September 28, 2026. - This process will fill the current vacancy and create a pool of qualified candidates for additional Project/Program Manager III positions that may open within the next 6 months. HOW TO APPLY - Submit an online King County application and respond to all supplemental questions. - Applications or questionnaires stating "see my resume" will be considered incomplete and rejected. - For questions or accommodation requests, contact Alicia Larsen at alarsen@kingcounty.gov. - Closing Date: September 12, 2026, at 11:59 PM Pacific. EMPLOYMENT DETAILS - Job Number: 2026AL27729 - Department: DCHS - Community & Human Services, Behavioral Health and Recovery Division - Location: Chinook Building, 401 5th Avenue, Seattle, WA 98104 - Work Model: Hybrid (combination of onsite and telecommuting, ratio dependent on business needs). County-issued laptop provided. - Schedule: Full Time, 40 hours per week, Monday through Friday, 8:00 AM to 5:00 PM. - FLSA Status: Exempt from FLSA overtime provisions (Note: initial header lists Non-Exempt, but detailed text specifies exemption from overtime). - Bargaining Unit: Z3 : KC Personnel Guidelines (Not represented by a union).