Efficiency Program Manager

ABOUT THE ROLE The Efficiency Program Manager works within the Office of the First Deputy Mayor for the New York City Mayor's Office. The Efficiency Team collaborates with the Innovation Team to implement Mayoral priorities, focusing on data analysis and business solutions that ensure city services are cost-efficient and improve customer experience. The role involves supporting Executive Order 12, managing budget savings goals, and acting as an agency integrator and systems expert. KEY RESPONSIBILITIES - Collaborate with senior leadership to identify technology needs and enhance program effectiveness. - Evaluate potential technology solutions, conduct vendor assessments, and negotiate contracts. - Design and maintain the program's technology infrastructure to ensure scalability, reliability, and security. - Manage software development projects from requirements gathering to deployment. - Establish data governance practices and oversee the management and utilization of program data. - Develop data analytics capabilities to derive insights, monitor performance, and inform decision-making. - Report to the Senior Advisor for Efficiency and Operations on data and technology strategy. - Foster strong relationships with stakeholders, external partners, vendors, and other City agencies. MINIMUM QUALIFICATIONS - A master's degree and three years of responsible full-time research experience. - OR a minimum of 5 years of relevant professional experience in government, business strategy, or a related field, with at least three years in a managerial or executive capacity. - Experience managing databases, including structuring, creating indexes, optimizing queries, and managing security. - Experience creating and instituting data governance practices. - Knowledge of data analysis, research, and program evaluation methodologies. SPECIAL REQUIREMENTS - A cover letter is strictly required in addition to the resume. - New York City residency is generally required within 90 days of appointment, with some exceptions for long-term City Employees to reside in surrounding counties. - No civil service exam is required for this position. SELECTION PROCESS - Candidates are not required to take a civil service exam. - The residency requirement applicability will be discussed with the agency representative at the time of the interview. HOW TO APPLY - Submit a resume and a mandatory cover letter to apply. - Job ID: 782953 - The position is posted until 10/06/2026. EMPLOYMENT DETAILS - Department: First Deputy Mayor - Work Location: Manhattan (253 Broadway, New York, NY) - Schedule: Full-Time - Category: Technology, Data & Innovation - Job Level: M6 - Title Code: 0668A - Number of Positions: 1 - Experience Level: Entry-Level - Benefits: Eligible for Public Service Loan Forgiveness (PSLF) and state repayment assistance programs. - Equal Opportunity Employer: The City of New York is an inclusive equal opportunity employer committed to a diverse workforce.