Efficiency Business Integrator

ABOUT THE ROLE The Efficiency Business Integrator joins the NYC Mayor's Office within the First Deputy Mayor's Office. The Efficiency Team collaborates with the Innovation team to implement Mayoral priorities through data analysis and business solutions that ensure cost efficiency and improved customer experience. As an agency integrator and systems expert, you will report to the Senior Advisor for Efficiency and Operations, supporting the implementation of Executive Order 12 and managing budget savings goals. KEY RESPONSIBILITIES - Coordinate significant inter-agency collaboration to build buy-in and facilitate effective implementation of initiatives. - Partner with project managers and stakeholders to translate operational and policy needs into actionable technology initiatives. - Contribute to ideation, efficiency, and research workstreams addressing program needs with technology solutions. - Analyze and score technology proposals by estimating feasibility and alignment with program needs. - Oversee the design, deployment, and governance of digital tools, data systems, and infrastructure supporting city programs. - Lead multidisciplinary teams across IT, data, product, operations, and legal/policy to solve common problems. - Establish performance metrics and evaluate the impact of technology initiatives on service delivery and operational efficiency. - Identify opportunities to modernize legacy systems, streamline workflows, and introduce user-centered digital solutions. - Create and administer robust technology and project governance processes to facilitate collaboration and informed decisions. - Translate business requirements into work plans that harness technology to enhance strategy and operations. MINIMUM QUALIFICATIONS - Bachelor's Degree required. - 7+ years of senior leadership experience in directing and synchronizing technology, digital strategy, and program operation workstreams. - 7+ years of project management experience implementing complex technology solutions in government, public sector, or highly regulated environments. SPECIAL REQUIREMENTS - NYC residency is generally required within 90 days of appointment. Exceptions may apply for City Employees with 2 continuous years of service residing in specific surrounding counties. - A cover letter is strictly required in addition to your resume. - Familiarity with Citywide IT policies, NYC Cyber Command guidelines, and digital accessibility is preferred. SELECTION PROCESS - No civil service exam is required for this position. - Candidates will be evaluated based on their resume, required cover letter, and alignment with preferred skills in product management, service design, or technology modernization. HOW TO APPLY - Submit your resume and a required cover letter to apply for Job ID 782925. - Applications are accepted until 10/06/2026. EMPLOYMENT DETAILS - Job Type: Full-Time - Location: Manhattan (253 Broadway, New York, NY) - Department: First Deputy Mayor - Category: Technology, Data & Innovation - Experience Level: Executive - Number of Positions: 1 - Benefits: Eligible for federal Public Service Loan Forgiveness (PSLF) and state repayment assistance programs. - Equal Opportunity: The City of New York is an inclusive equal opportunity employer committed to a diverse workforce and a discrimination-free environment.