Professional Development Captain (Fire Captain Zone 3)

ABOUT THE ROLE New Hanover County Fire Rescue is seeking an experienced Fire Protective Services professional with strong leadership, incident management, organizational skills, and attention to detail. Assigned to the Professional Services Division, this role involves coordinating and monitoring training, creating training content, managing department training programs, onboarding, processing training requests, and completing special projects. The Captain may be reassigned to any division based on current staffing needs. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM, with availability required during emergency situations. KEY RESPONSIBILITIES - Coordinates and instructs training to shift personnel. - Manages department training programs, including certification programs, development training, continuing education, and onboarding for all personnel. - Serves as a program lead to collect, analyze, and report program data, making recommendations based on findings. - Participates in quarterly and annual presentations of program data and trends. MINIMUM QUALIFICATIONS - High School diploma or equivalent, and six (6) years of related fire service experience or five (5) years of firefighting experience with New Hanover County Fire Services; or an equivalent combination of training and experience sufficient to successfully perform the essential duties. SPECIAL REQUIREMENTS - Valid North Carolina Driver License with a good driving record (required by first date of employment). - North Carolina Emergency Medical Technician (EMT) certification. - Firefighter or Firefighter II accredited certification through IFSAC or ProBoard (NFPA 1001). - Driver Operator Aerial accredited certification through IFSAC or ProBoard. - Driver Operator Pumps accredited certification through IFSAC or ProBoard. - Technical Rescuer Rope Rescue Technician or equivalent Technical Rescuer accredited certification through IFSAC or ProBoard. - Technical Rescuer Common Passenger Vehicle Technician or equivalent Technical Rescuer accredited certification through IFSAC or ProBoard. - Fire Officer 1 accredited certification through IFSAC or ProBoard. - Fire Instructor 1 accredited certification through IFSAC or ProBoard. - Fire Instructor 2 accredited certification through IFSAC or ProBoard. - Within 1 year of employment: North Carolina Delivery Agency Proctor Qualification. - Within 2 years of employment: Fire Officer 2 and Fire Instructor 3 accredited certification through IFSAC or ProBoard. - Within 3 years of employment: Instructor qualification in one (1) area. - Preferred certifications: NC Delivery Agency Proctor Qualification, Center for Public Safety Excellence Fire Officer designation. SELECTION PROCESS - Applications are screened by the Human Resources Department. - Referred candidates receive a Candidate Assessment Process Packet via email detailing next steps. - Selected candidates participate in the Candidate Assessment Selection Process, which may include: 1. Fire Team Promote Testing System 2. Panel Interview 3. Written assignment and/or Oral Presentation 4. Physical Agility Assessment (External candidates only) HOW TO APPLY - Thoroughly complete each relevant section of the online application. - Attach a current DOI certification transcript, EMT Certificate, educational documentation, and any other applicable training or experience. - Attachment of a resume and cover letter is strongly preferred. - Incomplete or omitted information may result in disqualification. - Visit www.nhcgov.com/careers for more information on the application process and county benefits. EMPLOYMENT DETAILS - Employer: New Hanover County - Location: New Hanover County, NC - Job Type: Full-Time - Job Number: 202600191 - Department: FIRE SERVICES - Opening Date: 07/24/2026 - Closing Date: 8/7/2026 at 11:59 PM Eastern Time (US & Canada) - Hours: Monday - Friday, 8:00 AM to 5:00 PM (must be available during emergency situations) - Benefits: Employer paid 401k contributions, NC Retirement system, flex time and telework availability, paid sick and personal leave plus 13 paid holidays per year, paid parental and community services leave, education leave, medical/dental/vision insurance, onsite employer-paid health and wellness center, and professional development trainings.