Principal Information Systems Engineer - Applications Specialty - City and County of San Francisco - Multiple Departments Citywide - 1044

About the Role This is the highest level in the Engineer series for the City and County of San Francisco. Under general supervision, you will analyze, plan, implement, maintain, troubleshoot, and enhance large complex systems or networks. You may function as a supervisor, expert, or project leader, serving as a lead assistant technical architect and systems integrator for large-scale enterprise networking backbones. Key Responsibilities - Conceptualize, plan, and ensure the maintenance, design, implementation, and enhancement of commercial software, internally developed applications, and web services. - Oversee the customization of new features to software packages and internal applications according to end-user requests. - Oversee the day-to-day operations of various applications and the development of new applications based on customer requirements. - Design and write test plans, ensure application performance, lead the implementation of fixes, and lead product launches. - Provide leadership for technical support and lead the troubleshooting of application-related problems. - Lead and guide the writing of technical documentation and develop best practices for version control and testing. - Oversee software upgrades, track software licensing, and manage vendor relationships including scoping services and reviewing deliverables. Minimum Qualifications - Education: Possession of an associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university. Equivalent course credits require at least 60 semester or 90 quarter units, with a minimum of 20 semester or 30 quarter units in the specified fields. - Experience: Five years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network. - Substitutions: Additional qualifying experience may substitute for the required degree on a year-for-year basis up to a maximum of two years. Completion of the 1010 Information Systems Trainee Program may also substitute for the degree. Special Requirements - Must complete a Supplemental Questionnaire to self-certify qualifications during the application process. - Must have access to a computer and reliable internet connection to take the online exam. - Department-specific requirements may apply based on placement: - San Francisco Airport: Requires TSA Security Clearance and Customs Access Seal. - Sheriff's Department: Requires security clearance issued by the Sheriff's Department. - Port Commission: Requires a Transportation Worker Identification Credential and insurability under the Port automobile liability policy. Selection Process 1. Supplemental Questionnaire: Candidates must complete this during the online application to self-certify qualifications. 2. Tech Engineer - Applications Core Exam (100% weight): An online, computer-administered test consisting of 25 questions to be completed within 60 minutes. It measures technical abilities such as web app development, troubleshooting, analytical thinking, and database knowledge. 3. Score Banking: Passing scores are banked for three years and can be applied to future related announcements. 4. Eligible List: Candidates who pass are placed on an eligible list for 12 months for certification and hiring purposes. How to Apply - Applications are accepted online only at https://careers.sf.gov/interest/tech/. - Select the Apply Now button at the top of the job ad and follow the on-screen instructions. - Ensure your registered email address is accurate and that emails from CCSF domains are not blocked by spam filters. Employment Details - Employer: City and County of San Francisco - Application Opening: May 25, 2022 (Reposted November 6, 2023) - Application Deadline: Continuous - Equal Opportunity: The city encourages women, minorities, and persons with disabilities to apply and considers all applicants regardless of protected categories.