The Modern Leader: How Emotional Intelligence Is Redefining Leadership in 2025

In 2025, empathy has become more than a soft skill; it functions as a strategic asset that enhances decision-making and organizational cohesion. Leaders who exhibit genuine empathy are capable of recognizing unspoken needs within their teams, which is critical in hybrid work environments where remote and in-office staff may experience disconnects. A municipal department head who listens actively to frontline staff about the challenges of virtual inspections or community engagemen...