The Loyalty Lens: Focusing on Why Employees Choose to Remain

For years, organizations have leaned on exit interviews to glean insights into why employees leave. While valuable, these post-mortem conversations often come too late, offering lessons that can only be applied to future hires. But what if we flipped the script? What if we proactively sought to understand why our valuable employees stay? This is the core concept behind "stay interviews" – a powerful, yet often underutilized, tool for boosting retention and fostering a thriving wo...