AI Will Finally Fix Government Training’s Biggest Flaw?
Across government, employees are still being onboarded with stale slide decks and one-off compliance modules while their jobs grow more complex by the month. Static, one-size-fits-all training wastes scarce public resources, frustrates high-potential staff, and leaves critical skill gaps unaddressed just when agencies most need agility and accountability. AI-enabled learning platforms flip this model on its head, continuously adapting training to each employee’s performance, mapping real workforce skills against emerging needs, and feeding supervisors insights they can actually act on- turning “training” from an annual checkbox into a living system that grows with both the person and the organization.
Rethinking the Static Training Model
Traditional workforce training often relies on one-size-fits-all methods that fail to meet the evolving needs of government professionals. Orientation sessions typically focus on compliance, policy, or procedure, delivered through static presentations or outdated digital modules. These formats rarely account for individual learning styles, career goals, or the specific demands of a given role. Once completed, the training is considered finished, leaving employees to seek development on their own or wait for the next mandated session. This approach creates a gap between what employees are taught and what they actually need to perform effectively. Inflexible training models can lead to disengagement, lower retention, and missed opportunities for internal talent mobility. For organizations managing limited resources and high public accountability, the cost of ineffective training is significant. AI-driven systems offer a way to close this gap by delivering learning experiences that are both personalized and scalable.
AI-Enabled Learning That Adapts in Real Time
Modern training platforms powered by artificial intelligence can adjust content based on user performance and behavior. Adaptive learning systems use algorithms to assess how quickly and accurately a learner masters material, then adjust the content difficulty or recommend supplemental resources accordingly. For example, an employee struggling with procurement compliance can be automatically directed to scenario-based exercises or micro-lessons that reinforce key concepts without waiting for the next quarterly workshop. These systems also provide automated feedback, reducing the lag time between task completion and coaching. Smart platforms can analyze written communication, evaluate project documentation, or assess decision-making simulations to offer immediate, actionable suggestions. This kind of real-time feedback accelerates learning and reduces reliance on intermittent supervisor reviews, which are often constrained by time and workload pressures.
Using Skill Mapping to Align Talent with Organizational Goals
Skill mapping has become a cornerstone of AI-enhanced training. By integrating performance data, competency models, and job descriptions, AI tools can generate dynamic maps of existing workforce capabilities. These maps allow managers to identify both individual and departmental skill gaps, forecast future needs, and design targeted interventions. For instance, a city planning department preparing for a major zoning overhaul can use AI-driven analysis to identify which staff members need advanced training in GIS, legal compliance, or public engagement. This proactive approach strengthens institutional efficiency. Instead of deploying broad, generalized training, organizations can focus resources on the most critical areas. Employees benefit as well, seeing a clearer connection between their development and career progression. When training content is perceived as relevant and personalized, participation and retention rates improve significantly. According to a 2023 report by the International Public Management Association for Human Resources, tailored learning pathways contributed to a 22% increase in employee satisfaction among surveyed government agencies¹.
Maintaining Human Oversight in an Automated System
While AI can deliver content and analyze performance, it cannot replace the value of human mentorship and judgment. Supervisors, trainers, and department heads play a crucial role in interpreting AI-generated insights, contextualizing feedback, and aligning training with organizational culture. Human mentors can also identify nuances in employee behavior or motivation that automated systems might miss, such as interpersonal challenges or external stressors affecting performance. Blending AI tools with structured human oversight ensures that training remains both responsive and grounded. For example, an AI platform might flag an employee’s low score in conflict resolution scenarios, prompting a supervisor to initiate a mentorship pairing or schedule a coaching session. In this way, AI acts as a diagnostic tool, while human leaders provide the prescriptive and empathetic interventions necessary for professional growth. This hybrid model maintains accountability and reinforces a culture of continuous improvement.
Practical Integration for Long-Term Impact
To implement AI-enhanced training effectively, municipal agencies should begin by auditing their existing learning systems. Identifying which processes are repetitive, time-consuming, or poorly aligned with outcomes can guide where automation will add the most value. Pilot programs using AI-based onboarding or adaptive modules for specific departments can offer insights before expanding organization-wide. Ensuring interoperability with human resources systems and performance evaluations is also critical for capturing long-term benefits. Success depends on continuous evaluation. AI-generated analytics can track user engagement, training completion rates, and competency improvements over time. These metrics help leadership make data-informed decisions about where to invest further or adjust course. More importantly, they validate that training is no longer an event but an evolving process that grows with the workforce. AI will not replace workforce development - it will finally make it work as intended: timely, tailored, and tied directly to both personal and organizational performance.
Bibliography
International Public Management Association for Human Resources. "Trends in Government Workforce Development: A 2023 Benchmark Report." IPMA-HR, 2023.
More from Professional Development and Training
Explore related articles on similar topics
Top Paying Jobs in Professional Development and Training
Highest paying opportunities related to this article
ABOUT THE ROLE Working within the Department of Social Services (DSS) Information Technology Services (ITS) Technology Enablement unit, you will support the Human Resources Administration (HRA) and Department of Homeless Services (DHS). Under the direction of the Executive Director, you will assess and implement complex IT initiatives by building, creating, and testing technical, online, asynchronous, and webinar computer-based training courses, modules, and videos for new and updated ITS software systems. KEY RESPONSIBILITIES - Use established standards and requirements to design and deliver engaging training via mobile, online, video, and other broad reach vehicles. - Collaborate using Confluence to review business requirements and Jira to research user stories, acceptance criteria, specifications, and UAT test cases. - Develop and maintain working relationships with business users and technical teams to ensure effective collaboration and implement stakeholder feedback. - Create computer-generated animations, graphic and motion assets, software screen recordings, voice recordings, sound effects, multimedia effects, and closed captions. - Combine video, visual computer assets, and voice recordings into prototypes and final projects. - Develop prototypes and pilot presentations utilizing editing tools such as Adobe Premier Pro, Frame.io, and After Effects. - Develop online training storyboards to host eLearning on NYC and NYS computer-based Learning Management Systems for agency staff. MINIMUM QUALIFICATIONS 1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication, or a related field, and four years of satisfactory full-time related experience with a specialization in a relevant technology, process, methodology, or domain. 2. An associate degree from an accredited college in the aforementioned fields, and six years of satisfactory full-time related experience with a specialization. 3. A baccalaureate degree from an accredited college in any field, and eight years of satisfactory full-time related experience with a specialization. 4. An education and/or experience combination equivalent to options 1, 2, or 3. Preferred skills include strong business acumen, understanding of infrastructure technologies, excellent communication skills, proficiency in training needs analysis, expertise in instructional strategies, experience designing eLearning solutions, proficiency in Agile development, and knowledge of SCORM-compliant e-training specifications. SPECIAL REQUIREMENTS - New York City residency is not required for this position. SELECTION PROCESS - No exam is required for this position. HOW TO APPLY - Submit your application for Job ID 784268. - Apply by the posting deadline of 10/11/2026. EMPLOYMENT DETAILS - Full-Time position. - Work Location: 33 Beaver St, New York, NY (Manhattan). - Department: Mgmt Information System-NM. - Hours/Shift: 9:00 AM to 5:00 PM. - Category: Technology, Data & Innovation. - Experience Level: Experienced (Non-Manager). - Job Level: 00. - Number of Positions: 1. - Title Classification: Non-Competitive-5. - Posted on 08/12/2026. - Eligible for federal Public Service Loan Forgiveness and state repayment assistance programs. - The City of New York is an inclusive equal opportunity employer.
ABOUT THE ROLE Located in the District of Columbia Department of Health (DC Health), this position is part of the School Health Services Program. The incumbent serves as a Nurse Specialist (Nurse Educator) responsible for developing, coordinating, and delivering orientation, competency-based training, continuing education, and clinical skills validation for School Health Suite staff. The role promotes evidence-based practice, ensures compliance with nursing standards and regulatory requirements, and serves as a clinical resource to support high-quality healthcare delivery and improved student health outcomes. KEY RESPONSIBILITIES - Secure health and developmental history, record findings, and make critical health evaluations - Perform or request special screening, developmental, and laboratory tests, and interpret results - Evaluate total health care needs and develop plans to meet them - Provide physiological nursing care, monitor adherence to medical regimens, and deliver emergency services or crisis intervention - Evaluate nursing and medical aspects of the Plan of Care and make home visits when directed - Provide health care and preventive services including guidance on nutrition, common illnesses, and child development - Coordinate health care services with medical professionals and external agencies - Assist the supervisor with performance management, prepare reports, and maintain administrative records - Serve in a teaching capacity, schedule and participate in case conferences, quality assurance committees, and in-service presentations MINIMUM QUALIFICATIONS 1. Education: Graduate or higher level degree in nursing from an accredited educational program in the area of expertise or specialty (required for Advanced Practice Nurse positions). 2. Experience: Specialized experience equivalent to at least one year at the next lower grade level in the normal line of progression. 3. Preferred: At least 3 years of hands-on patient experience in a healthcare or school setting within a managerial role. SPECIAL REQUIREMENTS - Certification in Cardiopulmonary Resuscitation with Automated External Defibrillator Component (CPR/AED). - Current license as a Registered Nurse and Advanced Practice Nurse in the District of Columbia. - National certification from the American Nurses Credentialing Center (ANCC). - Valid driver's license to operate a government or personal vehicle for site visits and trainings. - Safety-Sensitive Designation: Must pass criminal background check, traffic record check, and pre-employment drug and alcohol test. Must comply with periodic, random, and reasonable suspicion drug screenings. Marijuana use is disqualifying even with a medical card. - Employment Sponsorship: Must be authorized to work in the U.S. without visa sponsorship. SELECTION PROCESS - Continuous Recruitment: Applications are reviewed and screened every two weeks. Qualified applicants may be referred to the hiring manager throughout the open period until staffing needs are met. - Agency Wide Consideration: Qualified individuals may be considered for other current open vacancies within DC Health for which they qualify. HOW TO APPLY 1. Submit your application through the official DC Health job portal referencing Job ID 33147. 2. Ensure your application clearly demonstrates your specialized experience, education, and all required licenses and certifications. EMPLOYMENT DETAILS - Employment Type: Full-Time, Regular, Career Service - Term Appointment - Location: 2201 Shannon Place SE, Washington, D.C. (includes travel to community venues) - Agency: Department of Health - Grade: 12 (Pay Plan, Series and Grade: CS-0610-12) - Bargaining Unit: C13 (represented by DCNA, agency fee/dues may apply via payroll) - Tour of Duty: Monday - Friday, 8:15 AM - 4:45 PM - Date Opened: 08/17/2026 - Date Closed: 09/21/2026 - Area of Consideration: Open to the Public
ABOUT THE ROLE The City of Pasadena Police Department is seeking dedicated and ambitious individuals to start their law enforcement careers. The department is founded on a culture of community service, proactive problem-solving, fairness, and personal engagement. Officers work in partnership with residents and the business community to protect and enhance safety. The role offers a range of assignments and opportunities, including involvement in major events like the Rose Bowl, Old Town activities, and movie or TV filming. KEY RESPONSIBILITIES - Proactively solve problems and enforce the law with fairness and personal engagement. - Evaluate sensitive and dangerous situations quickly and take effective, reasonable action. - Interact and communicate tactfully and effectively with a culturally diverse population. - Write clear and accurate reports based on strong reading comprehension of departmental policies, laws, and regulations. - Demonstrate respectful community policing through considerate behavior for people and neighborhoods. - Adapt to frequent change and remain highly service-oriented. MINIMUM QUALIFICATIONS - Successfully completed a California POST basic police academy within the last 36 months. - Must be at least 21 years of age at the time of appointment. - Legally authorized to work in the United States. SPECIAL REQUIREMENTS - Possession of a Class C California Driver's License at the time of appointment and as a condition of continued employment. - Vision requirements: With glasses, at least 20/100 correctable to 20/30 and free from color blindness. For those who have successfully worn soft contact lenses for at least one year, vision must be 20/200 uncorrected, correctable to 20/30, and free from color blindness. - No convictions of any felony offense, certain misdemeanor offenses, offenses reflecting lack of character, judgment, or morals, or any other than honorable military discharge. - Must be free from any physical, emotional, or mental condition, including bias against race, ethnicity, gender, nationality, religion, disability, or sexual orientation, which might adversely affect the exercise of peace officer powers. - Shift and overtime work will be required. - Must upload the POST academy certificate of completion as an attachment when applying. SELECTION PROCESS 1. Training and experience evaluation. 2. Physical Agility Test (Pass/Fail): 30 push-ups within 2 minutes, 30 sit-ups within 2 minutes, 1.5-mile run within 14 minutes, and lift/drag a 165-pound dummy 32 feet within 10 seconds. 3. Oral Interview Examination (Weighted 100%): 5-10 questions from current sworn personnel regarding city demographics, interest in the department, and a scenario question. 4. Eligible List: Candidates with a qualifying score remain on the list for one year. 5. Veterans Preference: Three points added to the final qualifying score for veterans with at least one year of active military duty and documentary evidence of honorable discharge. 6. Background Investigation: Comprehensive review of background, education, employment history, credit, criminal record, DMV review, and polygraph examination. 7. Police Chief's Background File Review and Oral Interview. 8. Polygraph Examination to determine truthfulness of qualifications and suitability. 9. Psychological Evaluation by a licensed psychologist. 10. Medical Examination prior to appointment. 11. Successful candidates are subject to an 18-month probationary work period. HOW TO APPLY Applicants must apply online and upload their California POST basic police academy certificate of completion as an attachment. Veterans seeking preference points must submit documentary evidence of honorable discharge with their application. EMPLOYMENT DETAILS - Employer: City of Pasadena - Department: Police - Location: Pasadena, CA - Job Type: Full-Time - Job Number: 26-094 - Opening Date: 01/08/2026
ABOUT THE ROLE The City of Richmond, Department of Public Utilities, Gas Division, is seeking a Management Analyst Senior to serve in a dual role as a Gas OQ Trainer and internal compliance auditor. The incumbent will handle staff training, proctoring, performance evaluations, and regulatory compliance field audits for Gas Operator qualification tasks and current Operations and Maintenance (O&M). This role is designed to reduce the burden on the current compliance auditor and training team, minimize potential civil penalties and bodily injury, and increase the reliability of the gas infrastructure to promote public and staff safety. KEY RESPONSIBILITIES - Conduct hands-on training sessions for gas-related tasks. - Administer operator qualification performance examinations and evaluations. - Perform random visits to audit new construction sites, gas maintenance activities, and customer service activities involving gas appurtenances. - Prepare and submit summaries of dispositions, field findings, code compliance, and O&M violations. - Audit construction inspectors in the performance of their required duties. - Collect data and provide input to improve existing SOPs, O&M best practices, and the Operator Qualification program. - Support DIMP mitigative strategies for incorrect operations or failure to follow procedures. - Support validation of new regulatory changes and Gas OQ Training unit activities, including destructive testing and public awareness events. MINIMUM QUALIFICATIONS - Bachelor's degree in business or public administration, or a field related to the assignment. - Four years of related work experience. - An equivalent combination of training and experience may be considered as approved by the department. - Knowledge of local, state, and federal codes regarding gas distribution systems, workforce training methods, and gas system components. - Proficiency with Microsoft Word, Excel, and general knowledge of GIS mapping systems. - Strong oral and written communication skills, with the ability to supervise, manage time, multitask, and create and deliver training materials. SPECIAL REQUIREMENTS - Valid Commonwealth of Virginia Driver's License. - Designated as Essential Personnel, requiring work during city closures due to public emergencies, hazardous conditions, or inclement weather. - Preferred: Familiarity with Title 49 CFR Parts 191 and 192, Title 29 CFR OSHA, API, NFPA 54, PHMSA, DIMP, PSMS, and OQ knowledge of gas pipe installation. - Preferred: At least eight years of field inspector or engineer experience in the natural gas industry and experience reading Gas/GIS map systems. SELECTION PROCESS - Standard city application review and interview process. - Reasonable accommodations for the application or interview process can be arranged by contacting the ADA coordinator. HOW TO APPLY - Submit an application through the City of Richmond employment system before the closing date of 9/23/2026 at 11:59 PM Eastern. - For ADA accommodation requests during the hiring process, contact Veronica Kenner at HR-ADA@rva.gov. EMPLOYMENT DETAILS - Employer: City of Richmond - Address: 900 East Broad Street, Richmond, Virginia, 23219 - Job Type: Full-Time Regular - Job Number: 35M00000486 - Department: Public Utilities, Gas and Water Division - Opening Date: 09/09/2026 - Closing Date: 9/23/2026 11:59 PM Eastern - Benefits: Virginia Retirement System (VRS), Language Incentive, Referral Bonus, Tuition Assistance Program. - Physical Requirements: Sedentary work exerting up to 10 pounds of force occasionally. May require talking, hearing, seeing, repetitive motions, and occasional climbing, stooping, or kneeling. - Work Environment: May include exposure to travel, mechanical parts, electrical currents, fumes, odors, dusts, gases, poor ventilation, inadequate lighting, and intense noise. - Equal Employment Opportunity: The City of Richmond is an equal opportunity employer, an official V3 Certified Company, and a proud partner with the US Army PaYS Program.
ABOUT THE ROLE The Municipal Police Training Committee (MPTC) is seeking an experienced curriculum specialist to design and update instructional material for in-person and online law enforcement training. This role focuses on translating state-mandated guidelines and best practices into actionable, engaging, and legally sound lesson plans, storyboards, and eLearning formats for law enforcement officers across the Commonwealth of Massachusetts. KEY RESPONSIBILITIES - Coordinate with subject matter experts to research, create, and develop annual in-service curriculum within established timelines. - Partner with experts to revise in-person learning and e-learning lesson plan frameworks. - Develop, update, and revise lesson plans to incorporate research-based best practices for adult learning and police training. - Coordinate curriculum update classes for all MPTC certified instructors on new and revised lessons. - Train MPTC certified instructors on adult learning activities and techniques. - Create or assist with script development, storyboarding, and video-editing for online content rollout. - Work across divisions to ensure MPTC required regulations and critical projects are completed accurately and on time. MINIMUM QUALIFICATIONS - At least four years of full-time (or equivalent part-time) professional, administrative, or managerial experience in business administration, business management, or public administration, with major duties involving program management, administration, coordination, planning, or analysis. - At least one year of the required experience must be in a supervisory capacity. - Substitutions: A Bachelor's degree in a relevant field may substitute for up to two years of experience. A Graduate degree in a relevant field may substitute for up to three years of experience. A Bachelor's or higher degree in an unrelated field may substitute for up to one year of experience. No substitutions are permitted for the required one year of supervisory experience. SPECIAL REQUIREMENTS - Preferred: 5 or more years of experience in Curriculum Development or Instructional Design, ideally within a law enforcement, criminal justice, or military setting. - Preferred: Knowledge of adult learning principles, educational best practices, and pedagogy. - Preferred: Advanced experience with Microsoft Suite, Airtable, Adobe, Canva, Articulate software, and video editing programs. - Preferred: Basic project management skills and knowledge of the law enforcement field. - This position is potentially eligible for a hybrid work schedule. SELECTION PROCESS - First consideration will be given to applicants who apply within the first 14 days of the job posting. - The Commonwealth is an Equal Opportunity and Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. HOW TO APPLY - Applications must be submitted through the official Commonwealth of Massachusetts employment portal by creating a profile and applying for the job. - Applicants needing reasonable accommodations should contact the Diversity Officer and ADA Coordinator, Aiesha Grenier, at 857-276-3231. EMPLOYMENT DETAILS - Employer: Commonwealth of Massachusetts - Agency: Municipal Police Training Committee (MPTC) - Department: Executive Office of Public Safety and Security (EOPSS) - Job Type: Full-time - Shift: Day - Bargaining Unit: 06-NAGE - Professional Admin. - Location: Thomas Patten Drive, Randolph, MA - Job Posting Date: Jul 25, 2026
ABOUT THE ROLE The Denver Sheriff Department (DSD) is seeking qualified applicants for the December 2026 Training Academy. As the largest sheriff department in Colorado, DSD operates two detention facilities, provides court security, manages transportation and extradition, operates specialized units (Fugitive Apprehension, K-9), manages the vehicle impound facility, and provides security at Denver Health Medical Center. This dynamic role requires maintaining safety and security across these environments with professionalism, critical thinking, and adaptability. KEY RESPONSIBILITIES - Work varied shifts, including nights, weekends, and holidays. - Maintain the custody, safety, and care of persons in custody across multiple operational environments. - Conduct searches for contraband, inspect for safety hazards, and monitor the behavior and well-being of persons in custody. - Transport persons in custody between detention centers, courts, medical facilities, and other designated locations. - Conduct intake and booking processes, reviewing charges, court orders, and legal status for proper classification and housing. - Inventory and maintain accountability of inmate property and departmental equipment, including keys, uniforms, and weapons. - Calculate release dates, communicate custody policies, and prepare required documentation such as bonds and census reports. - Respond to and investigate incidents, preserve scenes, maintain chain of custody for evidence, prepare reports, and provide court testimony. - Meet certification standards in firearms and tactical weapons and participate in ongoing training. - Serve in specialized or administrative roles as needed, including dispatch, training, recruitment, policy development, or gang intelligence. MINIMUM QUALIFICATIONS - Graduation from high school or possession of a GED, HiSET, or TASC Certificate. - No prior experience required for entry-level applicants. - For Lateral Deputy Sheriff: Currently employed by a law enforcement agency (or separated for one year or less) with a minimum of three years of experience, no pending internal affairs investigation, and no sustained discipline in the last three years. SPECIAL REQUIREMENTS - Must be 21 years of age by the start of the academy. - Valid Driver's License at the time of application. - Must meet certified physical fitness standards adopted by the Department. - Must successfully complete a 16 to 18-week Recruit Training Academy covering physical fitness, defensive tactics, custody management, firearms, emergency driving, report writing, and scenario-based training. - Must have valid work authorization that does not require visa sponsorship. - Subject to redeployment during Citywide Emergencies. - Must pass Counting and Reading Comprehension assessments. SELECTION PROCESS - Candidates are evaluated based on meeting minimum qualifications, passing required assessments (Counting and Reading Comprehension), and meeting physical fitness standards. - Lateral candidates are evaluated based on years of relevant experience, disciplinary history, and internal affairs status. - Note: AI tools may be used for resume writing or interview practice, but falsifying qualifications or using AI during interviews will result in disqualification. HOW TO APPLY 1. Apply online as soon as possible via the Denver Sheriff Department careers page: https://www.denvergov.org/Government/Agencies-Departments-Offices/Agencies-Departments-Offices-Directory/Sheriff-Department/Careers 2. Ensure all information provided is honest and reflects your own experience. EMPLOYMENT DETAILS - Employer: City and County of Denver - Agency: Denver Sheriff Department - Location: 5440 Roslyn, Denver, CO - Job Type: Full time - Job Requisition ID: R0082153 - Job Profile: CY1054 Dep Sheriff - Benefits: Outstanding benefits package including medical, dental, vision, health savings accounts, life insurance, retirement plans, paid vacation, holidays, sick leave, shift differential, comprehensive pregnancy policy, paid parental leave, and educational grants or tuition savings through Colorado Technical University.
ABOUT THE ROLE The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare, juvenile justice services, and community supports. The Office of Family Team Conferencing facilitates conferences supporting Child Protection’s best practices. This role provides technical support, training, and data management for the Conference Referral Management System (CRMS) for Child Protective Specialist (CPS) and Family Team Conferencing (FTC) staff citywide. KEY RESPONSIBILITIES - Provide professional development to Child Protective Specialist (CPS) staff, including CPS, Supervisors, and Managers, on the use of the Conference Referral Management System (CRMS) - Provide professional development to FTC Child and Family Specialists, FTC Conferencing Schedulers, and FTC Managers as needed - Provide technical assistance citywide to DCP CPS and FTC Staff in the Borough Offices regarding CRMS - Identify and troubleshoot issues to provide staff guidance on next steps - Complete provisioning of new or re-provisioning of CPS and FTC Staff - Submit service desk tickets - Provide guidance and ensure compliance with FTC Data collection in DCP Borough Office for FTC Staff - Collect and analyze FTC conference data and complete timely reports - Provide FTC Data reports to FTC leadership by the 10th day of every month MINIMUM QUALIFICATIONS 1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in 1 above; or 3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in 1 above; or 4. Education and/or experience equivalent to 1, 2, or 3 above. However, all candidates must possess the one year of administrative or supervisory experience as described in 1 above. Education above the high school level may be substituted for the general clerical/administrative experience at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years. SPECIAL REQUIREMENTS - This position is ONLY open to candidates who are permanent (not provisional) in the civil service title Principal Administrative Assoc. - Open to qualified persons with a disability who are eligible for the 55-a Program. SELECTION PROCESS - Exam may be required. - Title classification is Competitive-1. HOW TO APPLY - Apply via the official NYC jobs portal (www.nyc.gov/jobs). - Search for Job ID # 795198. - Qualified persons with a disability eligible for the 55-a Program should indicate this at the top of their resume and cover letter. EMPLOYMENT DETAILS - Department: ADMIN FOR CHILDREN'S SVCS (DCP Family Team Conferencing) - Location: MANHATTAN (Work location: 110 William St. N Y) - Job Type: Full-Time - Number of positions: 1 - Experience Level: Manager - Job Level: 03 - Posted: 09/04/2026 - Posted until: 10/04/2026 - Residency Requirement: New York City residency is generally required within 90 days of appointment, with exceptions for certain City employees with 2 continuous years of service. - Benefits: May be eligible for Public Service Loan Forgiveness and state repayment assistance programs.
ABOUT THE ROLE This position involves teaching academic classes to an adult incarcerated population in a secure correctional setting. The role requires utilizing research-based practices to deliver specialized instruction in subjects such as Adult Basic Education (ABE), English as a Second Language (ESL), Pre-Adult Secondary Education (PreASE), and Adult Secondary Education (ASE), while collaborating with the Education Division and administration staff. KEY RESPONSIBILITIES - Teach departmentalized academic classes including Reading, Language, Mathematics, Science, and Social Studies - Complete daily student attendance and update incarcerated individual case plans, including awarding Earned Good Time and completing monthly performance ratings - Administer standardized testing, including TABE, TABE CLAS-E, HiSET, and HiSET qualifying exams - Maintain incarcerated individual education files, performing monthly purges and updating documentation as needed - Identify, recruit, and schedule incarcerated individuals for academic testing and appropriate educational programming - Address Case Plan referrals to academic and vocational programming within 30 days - Complete 40 hours of required training within the fiscal year and maintain a current teaching license - Report security-related matters promptly and manage the classroom consistent with institutional rules and regulations MINIMUM QUALIFICATIONS - Bachelor's Degree - Knowledge of principles, methods, and practices in adult education - Working knowledge of educational tests and assessments - Experience teaching content such as ABE, ESL, PreASE, and/or ASE - Experience teaching adult learners and ability to work effectively with incarcerated individuals, teaching staff, and administration SPECIAL REQUIREMENTS - Possession of an appropriate Teacher's Certificate issued by the Massachusetts Department of Elementary and Secondary Education - Must have no felony convictions, including actions defined in 5 U.S.C. 301, U.S.C. 509, 510, and 42 U.S.C. 15601-15609 - Must not have engaged in sexual abuse in a prison or institution, or been convicted of sexual activity facilitated by force, coercion, or lack of consent - May be expected to work evening hours as operationally necessary - Bilingual applicants are strongly encouraged to apply - This position is not eligible for a hybrid work schedule SELECTION PROCESS 1. First consideration will be given to applicants who apply within the first 14 days of the job posting 2. Applications will be evaluated based on the candidate's education, experience, and alignment with the minimum and special requirements 3. Background checks and credential verifications will be conducted prior to hiring HOW TO APPLY 1. Submit an application through the official Commonwealth of Massachusetts employment portal 2. Ensure all relevant experience, education, and certifications are clearly documented in the application 3. Apply promptly to receive first consideration within the initial 14-day window EMPLOYMENT DETAILS - Job Type: Full-time - Employer: Department of Correction, Commonwealth of Massachusetts - Location: Massachusetts Treatment Center, 30 Admin Road, Bridgewater, MA - Official Title: Teacher (C) - Number of Openings: 1 - Shift: Day - Bargaining Unit: 10-SEIU Local 509 - Education - Job Posting Date: May 15, 2026