The Hidden Gears of the Machine: People First at 4 A.M.

Before the sun came up, my team was already moving. While most of the world slept, we were lifting, stacking, sorting, and scanning hundreds—sometimes thousands—of packages on a tight, demanding schedule. I worked for a major logistics company, one most folks could recognize by the color of its trucks and the rhythm of its operations. My role was Preload Supervisor, and I led the early morning crew responsible for loading delivery trucks before dispatch.

At fir...