Operational Excellence Isn't About You: How True Leaders Step Out of the Spotlight

In the narrative of workplace life, it is tempting to think of ourselves as the main character, the protagonist whose talents, ambitions, and struggles shape the story. This “main character syndrome” is alluring but rarely accurate, especially in the world of leadership and operational excellence. In reality, most people are not the central figure in anyone else’s story. Instead, each of us is a supporting character in a much larger drama, one where others’ interests, ambitions, ...