Bridging the Chasm: From Anger to Understanding in Parental Meetings

As a former network safety administrator, I am no stranger to navigating tough conversations with parents who feel a sense of injustice when their child has been deemed an aggressor in a reported incident. The challenges these conversations present are multifaceted but the most daunting aspect always seems to be handling the anger of parents who view the disciplinary action as an attack on their child.

I recall an instance when a parent, disgruntled by the outc...