AC
Amber Cavasos
Articles

Professional Development and Training
Beyond One-Off Trainings: Building a City Culture Where Learning Never Stops
<p class="mb-4">Professional development in city government does not need more workshops; it needs a culture where learning is simply how work gets do...
January 6, 2026Read article

Public Works
Digging Deeper: How Cities Can Fix Hidden Inequities in Infrastructure Funding
<p class="mb-4">Across America, potholes aren’t the only cracks in our infrastructure- equity is too. For decades, wealthier neighborhoods have seen f...
December 30, 2025Read article

Public Works
Repairing Roads, Restoring Faith: Rethinking Trust in City Services
<p class="mb-4">When the snowplow clears one side of town but not the other, residents don’t just see a service gap- they feel a trust gap. Public Wor...
December 23, 2025Read article

Professional Development and Training
Smart Cities Start with Smart Training: Developing Data Scientists for Public Impact
<p class="mb-4">For junior data scientists in municipal settings, professional development should extend beyond periodic workshops or technical certif...
December 19, 2025Read article

Technology
Beyond the Leaderboard: How to Gamify for Growth, Not Just Points
<p class="mb-4">Applying gamification in the workplace requires a deliberate balance between fostering intrinsic motivation and using extrinsic reward...
December 10, 2025Read article

Professional Development and Training
Designing Training Programs to Support Healthy Perfectionism
<p class="mb-4">Supporting data scientists in managing perfectionism requires a thoughtful approach to professional development programming. Managers ...
December 9, 2025Read article

Artificial Intelligence
Designing Emotionally Intelligent AI: Building Trust in the Age of Smart Governance
<p class="mb-4">When employees interact with AI systems, particularly those embedded in decision-support or operational tools, the way those systems a...
December 7, 2025Read article

Professional Development and Training
Gen Z-Ready Leaders: Emotional Intelligence as Core Code
<p class="mb-4">Developing emotional intelligence (EI) is not an incidental outcome but a deliberate practice that should be integrated into formal le...
December 6, 2025Read article

Health and Mental Wellness
Caring for the Caregivers: Policies That Strengthen Employee Well-Being
<p class="mb-4">Municipal governments are uniquely positioned to model effective health and mental wellness strategies for employees who face dual car...
December 5, 2025Read article

Management and Finance
From Control to Creativity: Rethinking Organizational Design for Data Scientists
<p class="mb-4">To nurture intrinsic motivators like autonomy and mastery in data science teams, municipal managers must intentionally design organiza...
December 3, 2025Read article

Artificial Intelligence
When the Algorithm Misreads the Room: Emotional Fallout for Frontline Staff
<p class="mb-4">As municipal agencies integrate AI-mediated communication tools into frontline services, the emotional labor required of human employe...
November 29, 2025Read article

Public Works
Engineering Trust: How Public Works Departments Win Resident Buy-In
<p class="mb-4">In the context of Public Works, effective communication strategies are not just about delivering information; they shape how residents...
November 26, 2025Read article
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