
How Denver Is Using Data and IoT to Build a More Sustainable City
Technology is playing an increasingly important role in Denver’s urban development plan. As cities around the world move toward smarter, data-based decision-making, Denver is leading the way in using digital tools to promote sustainability, improve public services, and boost community involvement. The city’s focus on technology supports a bigger goal - to create a safer, greener, and more connected place to live for everyone.
Denver’s use of technology in city planning shows what the future of urban management can look like. By using data, internet connectivity, and innovation in a thoughtful way, the city is building a foundation for a more sustainable, fair, and efficient future. As Denver grows, its smart city efforts will not only drive technological progress, but also show how innovation can improve daily life and bring communities closer together.
Smart Infrastructure and the Internet of Things
A big part of Denver’s transformation involves the Internet of Things (IoT). This is basically a network of connected devices and sensors that gather real-time data to help city services run more smoothly. For instance, smart traffic lights now adjust based on how busy the roads are, which helps cut down on travel time and reduce pollution from cars. It's a great example of how tech can help both the environment and how we get around the city each day.
In some neighborhoods, smart water meters let people keep track of their water use and catch leaks early. That means households can save water and lower their bills, while also reducing the energy it takes to treat and deliver water. With tools like these, Denver is showing how technology can help take care of the planet while offering real, everyday benefits to its residents.
Transparency and Civic Engagement Through Open Data
Denver’s technology efforts go beyond just infrastructure - they’re also about making government more open and getting more people involved in decisions. The city’s open-data platform makes it easy for residents to access information like budgets, construction projects, and public safety updates. This kind of openness builds trust and encourages more community participation.
Denver is also using artificial intelligence to improve emergency response. By analyzing real-time data during crises, AI tools help emergency teams respond more quickly and effectively. It’s a smart way to boost safety and show residents that the city is committed to using tech to protect and support them when it matters most.
Addressing Challenges in the Digital Transition
Of course, as with any big change, Denver’s digital upgrades come with some challenges. With more systems collecting and sharing data, keeping that information safe is a top priority. Protecting people’s privacy and making sure data systems are secure is something the city takes seriously.
Another challenge is making sure everyone can actually access and benefit from these new tools. Not everyone has reliable internet or feels comfortable using digital tech. To make sure no one gets left out, the city needs to keep working on expanding internet access and offering tech education. Real progress means everyone gets to take part - no matter their income, background, or tech skills.
Strategic Principles for Sustainable Innovation
To keep leading the way as a smart city, Denver can stick to a few key strategies. First, it’s smart to start small. Trying out new ideas - like smart trash collection or energy-saving streetlights - through pilot projects lets the city learn what works before rolling things out citywide. It’s a safer, more effective approach in the long run.
Second, technology has to solve real problems people face every day. If new tools are practical and helpful, people are a lot more likely to use and support them. Third, Denver can keep building strong partnerships with local universities, startups, and businesses. Innovation works best when it’s a team effort. And finally, being open about how data is collected and used is crucial. Transparency builds trust and ensures that technology serves the public good.
More from Technology
Explore related articles on similar topics
Top Paying Jobs in Technology
Highest paying opportunities related to this article
ABOUT THE ROLE The Campaign Finance Board (CFB) is seeking a Senior Director of Engineering to lead the engineering function behind New York City's public matching funds program, the Voter Guide, and campaign finance disclosure systems. This senior leadership role owns the multi-year technical roadmap, supervising software development, quality assurance, Salesforce engineering, and data engineering. The role involves turning around inconsistent engineering practices, managing technical debt, building a Salesforce engineering function from scratch, and eventually overseeing Infrastructure and Cybersecurity. KEY RESPONSIBILITIES - Build, supervise, and mentor a leadership team across engineering functions, establishing accountability and developing managerial capability. - Implement baseline people management practices including hiring, performance management, and retention strategies. - Foster an engineering culture prioritizing collaborative problem-solving, knowledge-sharing, and continuous improvement. - Expand knowledge and comfort with the software development lifecycle, agile processes, and product thinking in partnership with product leadership. - Set and track Key Performance Indicators (KPIs) and develop a multi-year technical roadmap aligned with agency goals. - Establish, document, and enforce engineering standards including coding standards, branching strategy, security policies, and architecture reviews. - Evaluate emerging technologies and recommend adoption decisions appropriate to public-sector constraints. - Lead the agency's software development and quality assurance functions, owning the software development lifecycle, DevOps, and CI/CD pipelines. - Own the technical implementation of AI use cases and evaluate model performance against capability, accuracy, latency, cost, and security. - Provide senior-level oversight of IT infrastructure and cybersecurity functions, ensuring alignment with citywide standards and leading disaster readiness planning. - Oversee data engineering build-and-operations, delivering secure, scalable data infrastructure and modern data architecture like data lakehouses and ETL/ELT pipelines. - Build an in-house Salesforce engineering function from the ground up, hire a Director of Salesforce Engineering, and establish procedures for bug fixes and enhancements. - Provide senior technical oversight of strategic technology vendors, holding them accountable for scope, quality, and delivery commitments. - Lead the agency's technical workforce development strategy, including reskilling programs and knowledge transfer from vendors to internal staff. MINIMUM QUALIFICATIONS 1. A bachelor's degree from an accredited college including or supplemented by at least twelve-semester credits in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in a closely related field. 2. A four-year high school diploma or its educational equivalent and five years of experience as described in the first option. 3. Education and/or experience equivalent to the above options. SPECIAL REQUIREMENTS - Preferred qualifications include a bachelor's degree in computer science or related field (master's preferred) and 15+ years of progressive software engineering experience with at least 5 years in leadership roles. - Hands-on experience with Python-based development, cloud-native architecture, and modern CI/CD tooling is preferred. - Experience modernizing legacy systems, managing technical debt, and public-sector or civic tech leadership experience is preferred. - New York City residency is generally required within 90 days of appointment. - No civil service exam is required for this position. SELECTION PROCESS Candidates with preferred qualifications will be given preference in the selection process. Only candidates selected for an interview will be contacted. HOW TO APPLY Apply via SmartRecruiters. Candidates are invited to provide a cover letter via the attachment or the Message to the Hiring Team field. EMPLOYMENT DETAILS - Position Type: Full-Time, Pending Classification-2, Manager - Department: Managerial - Category: Technology, Data & Innovation - Work Location: 100 Church St., N.Y. (Manhattan) - Benefits: Comprehensive city benefits. - Loan Forgiveness: Eligible for federal Public Service Loan Forgiveness and state repayment assistance programs. - EEO Statement: The City of New York is an inclusive equal opportunity employer committed to a diverse workforce and a discrimination-free environment.
ABOUT THE ROLE The New York City Financial Information Services Agency and Office of Payroll Administration (FISA-OPA) is seeking a Lead IT Project Counsel. FISA-OPA operates as a state-of-the-art IT service center developing and managing applications for critical City financial, timekeeping, HR, and payroll functions. Under the direction of the General Counsel, the successful candidate will operate with wide latitude to negotiate and draft complex IT agreements, draft legal opinions, and policy statements. While focused on IT matters, the counsel will also handle EEO and disciplinary issues and represent the agency at hearings when necessary. KEY RESPONSIBILITIES - Lead complex transactions across strategic areas including advanced technology (software licenses, hardware, SaaS, cloud services, AI solutions, cybersecurity, digital platforms). - Work collaboratively with legal, technical, and business teams to meet agency needs. - Provide practical advice on IT-related legal issues, including data privacy and cybersecurity. - Review compliance with agency software and data licensing obligations. - Identify legal risks and develop strategies to mitigate and resolve them. - Ensure compliance with relevant laws and regulations. - Collaborate on data protection, breach response, and cybersecurity governance. - Provide strategic legal advice to support IT modernization and digital transformation. - Develop and update contract templates and negotiation guidelines for IT agreements. - Provide training to IT and business stakeholders on contracting principles and risk management. - Perform other duties such as FOIL responses, records requests, subpoenas, and data privacy reviews. MINIMUM QUALIFICATIONS - Admission to the New York State Bar. - Four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar. - Eighteen months of the required experience must have been in the supervision of other attorneys in an administrative, managerial, or executive capacity, or performing highly complex and significant legal work. - Must remain a Member of the New York State Bar in good standing for the duration of employment. SPECIAL REQUIREMENTS - New York City residency is not required for this position. - Eligible for federal loan forgiveness programs and state repayment assistance programs (Public Service Loan Forgiveness). - 10-15 years of experience negotiating and completing complex, high value IT transactional matters independently (preferred). - Strong working knowledge of privacy, cybersecurity, and data governance (preferred). - Familiarity with software audit and compliance reviews (preferred). - Exceptional communication skills to translate complex legal and technical issues into clear advice (preferred). SELECTION PROCESS - No exam required. HOW TO APPLY - Apply online via the City of New York job portal using Job ID 788329 before the posting deadline of 09/26/2026. EMPLOYMENT DETAILS - Job Type: Full-Time - Location: 5 Manhattan West, Manhattan, NY - Department: ADM/Legal - Category: Technology, Data & Innovation - Experience Level: Manager - Job Level: M3 - Number of Positions: 1 - Civil Service Title: Executive Agency Counsel - Title Classification: Non-Competitive-5 - Title Code: 95005 - Equal Opportunity Employer: The City of New York is an inclusive equal opportunity employer committed to a diverse workforce.
ABOUT THE ROLE The EOE Information Technology Group seeks an experienced Senior IT Portfolio and Program Manager to manage the full catalog of projects in their assigned agency as the de facto agency CIO. The role involves strategic planning, acting as a business liaison, representing the agency to other state agencies, and ensuring agency technology work is well governed, strategically aligned, financially transparent, and effectively delivered. The incumbent will collaborate with peers across the Secretariat and oversee project managers to execute projects on time, on budget, and on target. KEY RESPONSIBILITIES - Partner with agency leadership to define priorities and translate them into strategic technology roadmaps. - Help agency stakeholders apply product management principles and adopt a product mindset. - Promote service design principles to ensure technology solutions are shaped around the needs of constituents and users. - Oversee the assigned agency technology portfolio, ensuring projects and services are visible, prioritized, and aligned with goals. - Guide agencies through EOE IT governance processes to evaluate and approve technology requests. - Supervise project managers and business analysts assigned to the agency portfolio. - Manage contracted vendor teams supporting the agency portfolio. - Coordinate with project managers, business analysts, and fiscal staff to develop accurate budget projections and track funding sources. - Manage IT procurements and hold vendors accountable by reviewing deliverables and invoices. - Coordinate with EOTSS and the CISO to ensure operational technology needs and security standards are met. MINIMUM QUALIFICATIONS - At least seven years of full-time, or equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management. - At least three of those years must have been in a managerial capacity. SPECIAL REQUIREMENTS - Six to ten or more years of progressive experience in senior IT product, portfolio, program, or technology management roles, preferably in the public sector (Preferred). - Five or more years of leadership experience managing or mentoring project managers, business analysts, product teams, vendors, and cross-functional teams (Preferred). - Strong knowledge of product management principles, service design principles, IT strategy, portfolio management, Agile, and project delivery methodologies (Preferred). - Experience managing technology portfolios across multiple funding sources and managing vendors and contracts (Preferred). - Working knowledge of enterprise architecture, data architecture, cybersecurity, cloud services, and modern collaboration platforms like Jira, Confluence, and GitHub (Preferred). SELECTION PROCESS - The Commonwealth is an Equal Opportunity and Affirmative Action Employer. - Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. - Research suggests qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out if they do not meet 100 percent of requirements; individuals with necessary skills are encouraged to apply. HOW TO APPLY - Submit a resume and a cover letter outlining relevant experience and interest in the position. - Questions regarding the position should be directed to Taina.Noelsaint@mass.gov. - For Diversity, Affirmative Action, Equal Employment Opportunity questions, or Reasonable Accommodation, contact Diversity Officer and ADA Coordinator Ferdousi Faruque at 781-338-6108. EMPLOYMENT DETAILS - Job Type: Full-time - Schedule: Monday through Friday, 9:00 AM to 5:00 PM EST (Day Shift). - Location: 135 Santilli Highway, Everett, Massachusetts 02149. - Agency: Exec Office of Education (EOE Information Technology Group). - Bargaining Unit: M99-Managers (EXE). - Telework: Potentially eligible for a hybrid work schedule combining in-office and work from home days. Occasional local travel may be required. - Number of Openings: 2.
ABOUT THE ROLE The New York City Mayor’s Office oversees city services and manages public property, focusing on affordability, inequality reduction, public safety, and economic strength. The Mayor’s Office of Child Care and Early Childhood Education (OCCECE) coordinates the Universal Child Care priority across multiple agencies. The Senior Advisor for Digital Strategy reports to the Executive Director and supervises the Data Manager. This role leads strategic planning and implementation of technology solutions to strengthen child care program delivery, working at the intersection of policy, operations, and digital innovation to align technology investments with NYC leadership priorities. KEY RESPONSIBILITIES - Partner with program leads, executive leaders, and stakeholders to translate operational and policy needs into actionable technology initiatives. - Contribute to ideation, efficiency, and research workstreams addressing program needs. - Articulate use cases for new IT solutions that further child care and early childhood education goals. - Analyze and score technology proposals for feasibility and alignment with program needs. - Oversee the design, deployment, and governance of digital tools, data systems, and infrastructure. - Lead multi-disciplinary teams across IT, data, product, program operations, and legal/policy counsel. - Establish performance metrics and evaluate the impact of technology initiatives on service delivery and equity. - Identify opportunities to modernize legacy systems, streamline workflows, and adopt automation. - Create and administer robust technology and project governance processes. - Champion child care innovation, change management, and continuous improvement. - Engage in broader child care policy work as a senior leader. - Supervise, manage, and coach the Data Manager. MINIMUM QUALIFICATIONS - 8+ years of senior leadership experience directing technology, digital strategy, and program operations. - 8+ years of project management experience implementing complex technology solutions in government or highly regulated environments. - Proven success aligning technology initiatives with organizational goals. - Strong program analysis and documentation skills, including business requirements, user stories, and journey mapping. - Substantial experience tracking and evaluating the return on investment of technology initiatives. - Familiarity with Citywide IT policies, NYC Cyber Command guidelines, and digital accessibility requirements. - Background in product management, project management, service design, operational analysis, or technology modernization. Civil Service Education and Experience Requirements: 1. Baccalaureate degree from an accredited college or university. 2. Associate degree from an accredited college along with two years of administrative, analytic, coordinative, supervisory, or liaison experience. 3. Four-year high school diploma with four years of the experience described above. 4. A satisfactory combination of education and experience equivalent to the above. SPECIAL REQUIREMENTS - A cover letter is required in addition to the resume. - New York City residency is generally required within 90 days of appointment. City employees with two continuous years of service may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. SELECTION PROCESS - No civil service exam is required for this position. HOW TO APPLY - Apply via the NYC careers page. - Submit a resume and a required cover letter. - Applications are accepted until September 29, 2026. - The Job ID for this position is 789143. EMPLOYMENT DETAILS - Employment Type: Full-Time - Location: Manhattan (253 Broadway, New York, NY) - Department: Childcare & Early Childhood Education - Category: Technology, Data & Innovation - Civil Service Title: Research Projects Coordinator (MA)-Manager (0527A) - Experience Level: Manager - Number of Positions: 1 - Benefits: Eligible for federal Public Service Loan Forgiveness and state repayment assistance programs. - The City of New York is an inclusive equal opportunity employer committed to a diverse workforce.
ABOUT THE ROLE This position involves technical programming, application and software support, evaluating existing systems, and ascertaining the feasibility of data processing applications. You will design and implement computer program systems and may act as a head analyst or project head supervising technical employees. KEY RESPONSIBILITIES - Perform technical programming and provide application or software support. - Evaluate existing systems and procedures to identify improvements. - Ascertain the feasibility of new data processing applications. - Design and participate in the implementation of systems of computer programs. - Supervise technical employees performing programming and support work as a head analyst or project head. MINIMUM QUALIFICATIONS - A bachelor's degree from an accredited four-year college or university with 24 semester or 36 quarter units in information systems, computer engineering, or computer science, plus two years of full-time paid experience in the assessment, design, development, testing, and implementation of software applications. - Alternatively, two years of full-time paid experience as an Applications Programmer with the City of Los Angeles. - Additional qualifying full-time paid programming analyst experience may be substituted for the required bachelor's degree on a year-for-year basis. SPECIAL REQUIREMENTS - A valid Class C driver's license issued by the California DMV is required at the time of appointment for specific departments, including Los Angeles World Airports, Building and Safety, Harbor, Information Technology Agency, Planning, and Water and Power. - Applicants must not have three or more moving violations or at-fault accidents, or a major moving violation conviction within the last 36 months. - Highly preferred experience includes internet and client-server applications, web services, GIS programming, object-oriented design, relational database design, ERP packages, and BI tools. - Selective certifications in specific technologies like Microsoft, Oracle, SAP, COBOL, or Java may be required for certain positions and must be attached to the application at the time of filing. SELECTION PROCESS 1. Applications are reviewed, and a limited number of qualified applicants are invited to test based on a priority order including promotional candidates, current part-time or exempt City employees, and a random sample of remaining qualified applicants. 2. Candidates take a 100% weighted multiple-choice test administered and proctored online via webcam. 3. A final average score of 70% or higher is required to be placed on the eligible list. 4. The multiple-choice test evaluates analytical ability, attention to detail, customer service, teamwork, and job knowledge including various programming languages, database platforms, and the systems development life cycle. HOW TO APPLY - Applications are only accepted online from Friday, August 14, 2026, to Thursday, August 27, 2026. - Apply through the City of Los Angeles personnel website or GovernmentJobs. - Applicants without a degree in the specified majors must detail required course information in the Supplemental Questions section. - Attach copies of qualifying degrees, transcripts, and any required selective certification certificates to the online application before submission. EMPLOYMENT DETAILS - Job Type: Full-Time - Department: All Departments - Location: City of Los Angeles, CA - Benefits: Health, dental, and life insurance coverage commences approximately six weeks after the original regular appointment, subject to position availability. - Additional Requirements: All City employees are required to be Disaster Service Workers. - Testing Limit: You may take the multiple-choice test only once every 24 months under this bulletin.
ABOUT THE ROLE The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and enhance government services across New York City. The Senior DevOps Engineer reports to the Infrastructure Management division and provides Site Reliability Engineering for current and new automation services while writing, updating, and maintaining code. KEY RESPONSIBILITIES - Monitor CI/CD pipelines, Kubernetes clusters, and application health dashboards. - Triage alerts, apply documented fixes for low/medium issues, and escalate complex incidents. - Write, update, and maintain basic scripts, YAML configurations, and Terraform/Ansible modules. - Perform smoke testing and validation of deployments in development and staging environments. - Participate in design sessions and code reviews with senior engineers. - Maintain wikis, runbooks, deployment guides, and troubleshooting documentation. - Perform special projects and initiatives as assigned. MINIMUM QUALIFICATIONS 1. Master's degree in computer science and 3 years of progressively responsible IT experience (including 18 months in an administrative, managerial, executive, or supervisory capacity). 2. Bachelor's degree and 4 years of progressively responsible IT experience (including 18 months administrative/managerial). 3. High school diploma and 6 years of progressively responsible IT experience (including 18 months administrative/managerial). 4. Satisfactory combination of education and experience, requiring at least a high school diploma, 3 years IT experience, and 18 months administrative/managerial experience. - Note: Undergraduate and graduate credits may substitute for up to 2 and 1 years of IT experience respectively, but cannot substitute for the 18 months of administrative/managerial experience. SPECIAL REQUIREMENTS - Open to permanent City Employees in this title or those reachable on the current civil service list. - Eligible for the 55-a Program for qualified persons with a disability. - Preferred skills include 6+ years in DevOps, expertise in Terraform (IaC), AWS/Azure/GCP, Kubernetes, Jfrog Artifactory, ELK Stack, Ansible, OpenShift, Kafka, NSX-T, and VMware vSphere. SELECTION PROCESS - An exam may be required. - Submission of a resume does not guarantee an interview. - Appointments are subject to oversight approval. HOW TO APPLY - Go to www.cityjobs/jobs/search and search for Job ID# 788968. - Applicants with other civil service titles who meet preferred requirements should submit a resume for consideration. - 55-a Program candidates must indicate their desire to be considered at the top of their resume and cover letter. EMPLOYMENT DETAILS - Job Type: Full-Time - Location: Brooklyn, NY (2 Metro Tech) - Hours: Day shift, but may require overtime, weekends, or night/evening shifts due to 24/7 operations. - Residency: New York City residency is not required. - Benefits: Eligible for Public Service Loan Forgiveness (PSLF) and great city benefits. - Dates: Posted 07/30/2026, open until 09/28/2026. - OTI participates in E-Verify.
ABOUT THE ROLE The Senior DevOps Engineer serves as a Site Reliability Engineer for current and new automation services, reporting to the Infrastructure Management division. The role involves writing, updating, and maintaining code while supporting deployment and infrastructure changes in a 24/7 operational environment. KEY RESPONSIBILITIES - Monitor CI/CD pipelines, Kubernetes clusters, and application health dashboards. - Triage alerts, apply documented fixes for low/medium issues, and escalate complex incidents to Senior DevOps. - Write, update, and maintain basic scripts, YAML configs, and Terraform/Ansible modules under senior guidance to support deployment and infrastructure changes. - Perform smoke testing and validation of deployments in dev/staging environments, verifying that monitoring, logging, and alerts function correctly after code or config changes. - Participate in design sessions and code reviews with senior engineers while building expertise in Linux, containers, Git, IaC, and observability tools. - Maintain wiki, up-to-date runbooks, deployment guides, and troubleshooting documentation to reduce knowledge silos and support faster incident response. - Perform special projects and initiatives as assigned. MINIMUM QUALIFICATIONS 1. A master's degree in computer science from an accredited college or university and three years of progressively more responsible, full-time, satisfactory experience in IT including applications development, systems development, data communications, networking, database administration, data processing, or user services. At least eighteen months of this experience must have been in an administrative, managerial, executive, or supervisory capacity. 2. A baccalaureate degree from an accredited college or university and four years of progressively more responsible, full-time, satisfactory experience as described in option 1. 3. A four-year high school diploma or its educational equivalent, and six years of progressively more responsible, full-time, satisfactory experience as described in option 1. 4. A satisfactory combination of education and experience equivalent to options 1, 2, or 3. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three years of experience as described in option 1, including the eighteen months of administrative, managerial, executive, or supervisory experience. Note: Undergraduate credits may be substituted for a maximum of two years of required IT experience. Graduate credits in computer science may be substituted for a maximum of one year of required IT experience. Credits may not be substituted for the eighteen months of administrative, managerial, executive, or supervisory experience. SPECIAL REQUIREMENTS - 6+ years of experience in DevOps platform engineering or a related field. - Expertise in writing infrastructure-as-code (IaC) using Terraform, including module development and state management. - Experience with AWS, Azure, or GCP infrastructure services, including virtual networks, storage, and compute resources. - Experience with Kubernetes containerization and orchestration. - Familiarity with Jfrog Artifactory, HA configurations, and the ELK Stack. - Experience with automation tools such as Ansible. - Knowledge of OpenShift, Elasticsearch, Ansible Automation Platform, Azure Kubernetes Service, Azure storage and networking, project management, data processing/pipelining, Logstash filters, Kafka deployment, NSX-T, and VMware vSphere is preferred. - Due to the 24/7 nature of operations, candidates must be able to work overtime, weekends, and/or nights/evenings. SELECTION PROCESS - Exam may be required. - Open to city employees only (permanent in this title and reachable on the current civil service list). - This position is also open to qualified persons with a disability who are eligible for the 55-a Program (indicate at the top of your resume and cover letter). - Submission of a resume is not a guarantee that you will receive an interview. - Appointments are subject to oversight approval. - OTI participates in E-Verify. - Prospective employees may be eligible for federal loan forgiveness programs and state repayment assistance programs. HOW TO APPLY - Go to www.cityjobs/jobs/search and search for Job ID# 788873. - Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration. EMPLOYMENT DETAILS - Full-Time - Location: Brooklyn, NY (2 Metro Tech) - Department: Enterprise Cloud Serv&Infr Dev (Technology & Innovation) - Civil Service Title: COMPUTER SYSTEMS MANAGER (1005D) - Title Classification: Competitive-1 - Experience Level: Experienced (Non-Manager) - Number of Positions: 1 - Category: Technology, Data & Innovation - Residency Requirement: New York City Residency is not required for this position - Posted on: 07/30/2026 - Posted until: 09/28/2026
ABOUT THE ROLE The Office of Technology and Innovation (OTI) leverages technology to drive opportunity and improve public safety across New York City. The Senior DevOps Engineer will report to the Infrastructure Management division, providing Site Reliability engineering for current and new automation services and writing, updating, and maintaining code. KEY RESPONSIBILITIES - Monitor CI/CD pipelines, Kubernetes clusters, and application health dashboards. - Triage alerts, apply documented fixes for low/medium issues, and escalate complex incidents. - Write, update, and maintain basic scripts, YAML configs, and Terraform/Ansible modules under senior guidance. - Perform smoke testing and validation of deployments in dev/staging environments to verify monitoring and logging functions. - Participate in design sessions and code reviews while building expertise in Linux, containers, Git, IaC, and observability tools. - Maintain wiki, runbooks, deployment guides, and troubleshooting documentation to reduce knowledge silos. - Perform special projects and initiatives as assigned. MINIMUM QUALIFICATIONS 1. Master's degree in computer science and 3 years of full-time IT experience (including 18 months in a managerial/supervisory capacity); OR 2. Baccalaureate degree and 4 years of full-time IT experience (including 18 months in a managerial/supervisory capacity); OR 3. High school diploma and 6 years of full-time IT experience (including 18 months in a managerial/supervisory capacity); OR 4. Satisfactory combination of education and experience (must have at least a high school diploma and 3 years IT experience, including 18 months managerial/supervisory). Note: Undergraduate or graduate credits may substitute for some IT experience, but not for the 18 months of supervisory experience. SPECIAL REQUIREMENTS - Open to City Employees Only (permanent in this title or reachable on current civil service list). - Exam may be required. - 55-a Program: Open to qualified persons with a disability (indicate on top of resume/cover letter). - Preferred skills: 6+ years DevOps platform engineering, Terraform IaC, AWS/Azure/GCP, Kubernetes, Jfrog Artifactory, ELK Stack, Ansible. Familiarity with OpenShift, Azure Kubernetes, Kafka, NSX-T, and VMware vSphere is also preferred. SELECTION PROCESS - Submission of a resume is not a guarantee that you will receive an interview. - Appointments are subject to oversight approval. - OTI participates in E-Verify. HOW TO APPLY - Go to www.cityjobs/jobs/search and search for Job ID# 788870. - Interested applicants with other civil service titles who meet preferred requirements should submit a resume for consideration. EMPLOYMENT DETAILS - Location: Brooklyn, NY (2 Metro Tech) - Department: Enterprise Cloud Serv&Infr Dev - Schedule: Day shift. May be required to work overtime, weekends, or nights/evenings due to 24/7 operations. - Residency: New York City residency is not required. - Benefits: Eligible for Public Service Loan Forgiveness. - Job ID: 788870 - Posted until: 09/28/2026





